The company is too focused on making money and could care less on the employees.
Support from management
Leadership is very poorly managed. Does not involve employees in any way.
Employees do work well together as long as leadership allows them to.
Freedom to work independently
Absolutely not. Very micromanaged at this company.
Sometimes, there should be more continued education so that employees can stay up to date on changing programs and policies.
Overall compensation for your work
Very poor compensation
Office / Work Environment
The work environment is comfortable with the upgraded desks.
There is a recycling program and a shredder for privacy papers
No work-life balance at all. There is a lot of mandatory overtime and if you don't work it you will get written up. No exceptions!
No, actively looking elsewhere
Clients are not happy with OptumRx and are always threatening to terminate their contracts
I'm proud of the work that I do; however, leadership will never tell you they are proud of you.
Suggestions for improvement
- Make things equal and fair across all sites of the company.
What I like about the company
They do focus on 100% customer satisfaction
What I dislike about the company
They lack 100% employee satisfaction, severely.