- Pacific Marketing Institute09.Feb 2016
Cannot speak for all supervisors but supervisor for me was happy and enthusiastic. Only concern I had was that it was not a trusting environment due to feedback given to me earlier with concerns of my training. I also felt just as confused as my supervisor about what my day to day job duties are, especially for a new hire.
Support from management
My supervisor and doctors did not do a thorough investigation of my concerns regarding patient confidentiality and staff professionalism utilizing HIPPA. My supervisor took my coworkers' review of my work performance without observing these concerns firsthand. There was no positive feedback and only heresay.
Freedom to work independently
Workload felt unevenly distributed. I feel this is partially due to people not having the patience to train a new hire.
Physicians would not participate in being proactive with concerns of the employees' or patient concerns. I felt like I had no voice.
Females were hired in every department so there was sexist hiring involved. I did notice that the new hires were always doing the paperwork or the clean up work while some other senior workers would talk about their personal lives and stay on the phone with patients just chatting it up.
Attitude towards older colleagues
They did not age-discriminate. I saw people of all ages employed here.
I felt sheltered and belittled among staff. No one seemed to have the attitude to train nor was patient enough to be thorough in what day to day activities entailed.
Overall compensation for your work
The salary was well below California's average median income for my job title. But the promise for future raises were well verbalized among hire. I regretted that I did not ask for a formal letter of hire so it was written.
Office / Work Environment
Everything was updated and looked sterile and presentable.
Hours were fair
Job was lacking proper communication among staff members about training. I felt confused most days.
No clear communication among staff members about who is doing what job until the day of. Training had a lot of miscommunication.
Felt I was doing busy work because I had no formal supervisor to report to so I can do my training
Inclusive / Diverse
I wish I saw more Asian or Black people.
Suggestions for improvement
- Weekly management meetings for supervisors and once a month staff meetings for all staff..to be mandatory so everyone can discuss their concerns and feelings. The method would be staff members can write in their comments on a paper in a box and then we all discuss a few of the more immediate concerns in the staff meeting. Also the company should use a company email instead of gmail because not having a company email for staff to use seems unprofessional.
What I like about the company
Mostly friendly staff
What I dislike about the company
Miscommunication, no patience in training new hires
The following benefits were offered to me
- CompanyPacific Marketing Institute
- CityLos Angeles
- Are you a Current or Former Employee?Former job since 2013
- DepartmentNon-cert. nursing support/nursing support