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Pentagon Federal Credit Union:What's it like to work here?

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Pentagon Federal Credit UnionPentagon Federal Credit UnionPentagon Federal Credit Union
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Review averages

  • 14 employees say

    Excellent (5)
    35.714285714286%
    Good (3)
    21.428571428571%
    Satisfactory (2)
    14.285714285714%
    Subpar (4)
    28.571428571429%
    3.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Pentagon Federal Credit Union

Reviews - What employees say

3.06 Employees say
0.00 Applicants say
  • 13.Dec 2018
  • Employee

Company Culture

One person is all it takes to ruin your career here. Do NOT expect anyone to step up for you.

Support from management

If you're targeted as an "unwanted" (regardless of performance) do not expect support to dissuade the inevitable.

Teamwork

Excellent coworkers, great potential to learn, if you're on the right team.

Freedom to work independently

Your "freedom" is often used against you. My experience it that management will cite your decisions are incorrect, without any even attempts at corrective actions.

Internal Communication

CEO constantly sends weekly rah-rah emails. As it runs out all for naught.

Attitude towards older colleagues

Age is not an issue, your expertise will be. The expectation is to have a very broad base of knowledge, which supports their haphazard decision-making.

Career Development

My experience is that you are given (discussed with and approved by you manager) opportunities to develop into directions the company is unwilling to go. Then you will be placed on notice that you do not have the skillset needed.

Overall compensation for your work

Pay was pretty decent. Hint: if this is brought up during a one on one, your days here are numbered.

Office / Work Environment

Newly refurbished office, hot drink selection, snacks, ok parking.

Environmental Friendliness

Heavy into disposables, uncertain recycling program. Not much thought to energy efficiency

Work-Life Balance

In IT you will be expected to work late AND report to work the following day. While some managers try to step in for their staff, that is clearly frowned upon.

Company Image

Nothing more than a fa├žade.

Job Security

Job security is non existent. If a manager decides they don't like you, and puts you into an "improvement program". Policy prevents you from transferring.

Challenging Work

Very busy, doing disjointed tasks. A lot of work is spent redoing things because of poor upper management planning.

Suggestions for improvement

  • Remove the IT department and outsource those functions.

What I like about the company

Coworkers

What I dislike about the company

Upper management seems to be completely unaware of the goings on in IT. No clear direction as to how to reach the company's goals.

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Chantill
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Employee discounts is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Don't stress sales, stress good customer service, or else the company will end up like Wells Fargo

What I like about the company

The managers tried to be helpful, the breaks were nice, you get time towards vacation depending how many sales calls you make

What I dislike about the company

They stress sales, if you can't sell anything don't work there

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • As soon as a policy or occurance is approved it should be communicated to all affected parties. I would also redo ALL systems so they're up to date with technology and easier to read and use.

What I like about the company

Being recognized by the CEO for my superior customer service rating

What I dislike about the company

The communication is horrible! Members know things before employees, or they aren't told at all.

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

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Review averages

  • 14 employees say

    Excellent (5)
    35.714285714286%
    Good (3)
    21.428571428571%
    Satisfactory (2)
    14.285714285714%
    Subpar (4)
    28.571428571429%
    3.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Pentagon Federal Credit Union
3.06
14 reviews

Industry average (Banking/Investment Banking/Investment Management)
3.45
60,201 reviews

kununu average
3.33
3,039,000 reviews