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Pentagon Federal Credit Union:What's it like to work here?

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Reviews for Pentagon Federal Credit Union

Review factors

Feel-Good Factor

Company Culture
2.67
Support from management
2.17
Teamwork
2.75
Freedom to work independently
2.64
Internal Communication
2.33
Office / Work Environment
3.10
Environmental Friendliness
3.44
Work-Life Balance
3.18
Challenging Work
2.64
Inclusive / Diverse
3.45

Career factor

Gender Equality
3.33
Attitude towards older colleagues
3.67
Career Development
2.42
Overall compensation for your work
3.17
Company Image
2.58
Job Security
3.42
Handicapped Accessibility
3.60
Workplace Safety
3.70
Benefits

The following benefits are offered

Flex. working hours in 3 of 12 reviews Parking in 8 of 12 reviews Easy access to public transportation in 1 of 12 reviews Stock or equity options in 1 of 12 reviews 401(k) in 9 of 12 reviews No onsite daycare facility Reimbursed daycare in 1 of 12 reviews Ability to work remotely in 6 of 12 reviews No desirable office location Tuition assistance in 5 of 12 reviews Paid Parental Leave in 2 of 12 reviews 401(k) Match in 9 of 12 reviews Flexible spending account in 5 of 12 reviews Paid time off in 8 of 12 reviews Healthcare (including vision and dental) in 9 of 12 reviews No relocation allowance Life insurance in 8 of 12 reviews

The following perks are offered

On site cafeteria in 6 of 12 reviews Free (company provided) Meals in 1 of 12 reviews Health and wellness programs in 8 of 12 reviews Employee discounts in 4 of 12 reviews Vehicle allowance in 1 of 12 reviews Employee events in 6 of 12 reviews No dogs allowed Fitness center on site in 6 of 12 reviews Free Snacks/Drinks in 5 of 12 reviews
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Reviews

Suggestions for improvement

  • Don't stress sales, stress good customer service, or else the company will end up like Wells Fargo

What I like about the company

The managers tried to be helpful, the breaks were nice, you get time towards vacation depending how many sales calls you make

What I dislike about the company

They stress sales, if you can't sell anything don't work there

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
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Suggestions for improvement

  • Ability to work remotely. Better communication.

What I like about the company

The pay is competitive. Paid time off is good. Paid holidays off. Good benefits.

What I dislike about the company

Ability to work remotely is not employee friendly. PenFed could communicate better with employees.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered
  • 17.Mar 2018
  • Employee

Suggestions for improvement

  • Invest more in technology Buy additional work space Hire more bilingual employees

What I like about the company

I get to work from home
Great benefits
Great environment
Los of perks

What I dislike about the company

More flexible scheduling
Invest more in technology

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Eugene
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 13.Jan 2018
  • Employee

Suggestions for improvement

  • Continue to hire more employees.

What I like about the company

The health insurance is the best I've ever had and less expensive than other places. This makes my life easier and is like a small pay raise.

What I dislike about the company

They've grown so fast. it's hard to staff for the extra work load.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • As soon as a policy or occurance is approved it should be communicated to all affected parties. I would also redo ALL systems so they're up to date with technology and easier to read and use.

What I like about the company

Being recognized by the CEO for my superior customer service rating

What I dislike about the company

The communication is horrible! Members know things before employees, or they aren't told at all.

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 01.May 2017
  • Employee

Company Culture

No respect

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Tysons
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered
  • 30.Sep 2016
  • Employee

Career Development

No advancement opportunities although at the time of hire they did there were many options to advance.

Overall compensation for your work

Pay is not good compared to other financial institutions

Suggestions for improvement

  • Allow the employees to grow and advance their positions. Pay much better.
Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered
  • Company
    Pentagon Federal Credit Union
  • City
    multiple locations
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered
  • 11.May 2016
  • Employee

Collector

3.50

Suggestions for improvement

  • No suggestions.

What I like about the company

It was a job, and provided steady work. Nothing more.

What I dislike about the company

The 37.5 hour work week, should have been 40. Also, remote supervisors, I worked in Omaha ,NE, my supervisor was in Oregon!

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Papillion
  • Are you a Current or Former Employee?
    Former job since 2011
  • Position
    Employee
  • Department
    Legal/tax

The following perks were offered to me

Employee events is offered Free Snacks/Drinks is offered
  • 12.Jan 2016
  • Employee

Company Culture

Some very good people here, but too often employees are treated poorly and disparately

Support from management

Micro managing is company culture. Many also only concerned with furthering own career

Teamwork

Coworkers often overworked and will not return emails or complete tasks in a timely manner

Freedom to work independently

Micromanaging is rampant

Internal Communication

Communication is severely lacking from management

Gender Equality

Employees are not treated equally.

Attitude towards older colleagues

Some really good and really bad employees

Career Development

No path laid out for advancement.

Overall compensation for your work

Benefits are strong and bonus opportunity getting better

Office / Work Environment

Poor buildings that are quite old. Systems very archaic, but a new corporate HQ is coming soon

Environmental Friendliness

PenFed Foundation does great work

Work-Life Balance

Non-existent. Frowned upon anyone leaving even at 5 PM

Company Image

Representing the military, but marketing is now stressing this is not needed to join

Job Security

No layoffs in 80 year existence.

Challenging Work

Would be more enjoyable having the appropriate resources

Suggestions for improvement

  • Less micromanaging, better communication, more work-balance, all employees treated equally.

What I like about the company

The mission about serving the military, though that message thru marketing is changing.

What I dislike about the company

Too many hands in the pot

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Tysons
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 18.Oct 2017
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Papillion
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered