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Pentagon Federal Credit Union:What's it like to work here?

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Reviews for Pentagon Federal Credit Union

Review factors

Feel-Good Factor

Company Culture
2.73
Support from management
2.33
Teamwork
3.07
Freedom to work independently
2.71
Internal Communication
2.47
Office / Work Environment
3.38
Environmental Friendliness
3.33
Work-Life Balance
3.21
Challenging Work
2.71
Inclusive / Diverse
3.57

Career factor

Gender Equality
3.47
Attitude towards older colleagues
3.60
Career Development
2.60
Overall compensation for your work
3.27
Company Image
2.67
Job Security
3.20
Handicapped Accessibility
3.77
Workplace Safety
3.77
Benefits

The following benefits are offered

Flex. working hours in 4 of 15 reviews Parking in 11 of 15 reviews Easy access to public transportation in 1 of 15 reviews Stock or equity options in 1 of 15 reviews 401(k) in 11 of 15 reviews No onsite daycare facility Reimbursed daycare in 1 of 15 reviews Ability to work remotely in 8 of 15 reviews Desirable office location in 1 of 15 reviews Tuition assistance in 6 of 15 reviews Paid Parental Leave in 2 of 15 reviews 401(k) Match in 12 of 15 reviews Flexible spending account in 7 of 15 reviews Paid time off in 11 of 15 reviews Healthcare (including vision and dental) in 12 of 15 reviews No relocation allowance Life insurance in 10 of 15 reviews

The following perks are offered

On site cafeteria in 7 of 15 reviews Free (company provided) Meals in 1 of 15 reviews Health and wellness programs in 8 of 15 reviews Employee discounts in 5 of 15 reviews Vehicle allowance in 1 of 15 reviews Employee events in 6 of 15 reviews No dogs allowed Fitness center on site in 6 of 15 reviews Free Snacks/Drinks in 6 of 15 reviews
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Reviews

  • 13.Dec 2018
  • Employee

Company Culture

One person is all it takes to ruin your career here. Do NOT expect anyone to step up for you.

Support from management

If you're targeted as an "unwanted" (regardless of performance) do not expect support to dissuade the inevitable.

Teamwork

Excellent coworkers, great potential to learn, if you're on the right team.

Freedom to work independently

Your "freedom" is often used against you. My experience it that management will cite your decisions are incorrect, without any even attempts at corrective actions.

Internal Communication

CEO constantly sends weekly rah-rah emails. As it runs out all for naught.

Attitude towards older colleagues

Age is not an issue, your expertise will be. The expectation is to have a very broad base of knowledge, which supports their haphazard decision-making.

Career Development

My experience is that you are given (discussed with and approved by you manager) opportunities to develop into directions the company is unwilling to go. Then you will be placed on notice that you do not have the skillset needed.

Overall compensation for your work

Pay was pretty decent. Hint: if this is brought up during a one on one, your days here are numbered.

Office / Work Environment

Newly refurbished office, hot drink selection, snacks, ok parking.

Environmental Friendliness

Heavy into disposables, uncertain recycling program. Not much thought to energy efficiency

Work-Life Balance

In IT you will be expected to work late AND report to work the following day. While some managers try to step in for their staff, that is clearly frowned upon.

Company Image

Nothing more than a façade.

Job Security

Job security is non existent. If a manager decides they don't like you, and puts you into an "improvement program". Policy prevents you from transferring.

Challenging Work

Very busy, doing disjointed tasks. A lot of work is spent redoing things because of poor upper management planning.

Suggestions for improvement

  • Remove the IT department and outsource those functions.

What I like about the company

Coworkers

What I dislike about the company

Upper management seems to be completely unaware of the goings on in IT. No clear direction as to how to reach the company's goals.

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Chantill
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Employee discounts is offered Free Snacks/Drinks is offered
Have a question about Pentagon Federal Credit Union? Get answers from others who know this company!
  • 12.Nov 2018
  • Employee

Suggestions for improvement

  • reassure employees with knowledge instead of guessing

What I like about the company

great pay. Encourages you to do better

What I dislike about the company

closing branches without notice, very sales oriented instead of making members happy

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Scranton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 12.Sep 2018
  • Employee

Suggestions for improvement

  • I cannot thinkbit any changes I would make.

What I like about the company

My job is very flexible. I can work from home up to 3 days per week. We earn lots of vacation time. I feel that I am always being challenged to learn new things in my job which I love. You get opportunities to apply for different jobs in the company.

What I dislike about the company

The systems they use are out dated.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Scranton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered

Suggestions for improvement

  • Don't stress sales, stress good customer service, or else the company will end up like Wells Fargo

What I like about the company

The managers tried to be helpful, the breaks were nice, you get time towards vacation depending how many sales calls you make

What I dislike about the company

They stress sales, if you can't sell anything don't work there

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • Ability to work remotely. Better communication.

What I like about the company

The pay is competitive. Paid time off is good. Paid holidays off. Good benefits.

What I dislike about the company

Ability to work remotely is not employee friendly. PenFed could communicate better with employees.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered
  • 17.Mar 2018
  • Employee

Suggestions for improvement

  • Invest more in technology Buy additional work space Hire more bilingual employees

What I like about the company

I get to work from home
Great benefits
Great environment
Los of perks

What I dislike about the company

More flexible scheduling
Invest more in technology

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Eugene
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 13.Jan 2018
  • Employee

Suggestions for improvement

  • Continue to hire more employees.

What I like about the company

The health insurance is the best I've ever had and less expensive than other places. This makes my life easier and is like a small pay raise.

What I dislike about the company

They've grown so fast. it's hard to staff for the extra work load.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • As soon as a policy or occurance is approved it should be communicated to all affected parties. I would also redo ALL systems so they're up to date with technology and easier to read and use.

What I like about the company

Being recognized by the CEO for my superior customer service rating

What I dislike about the company

The communication is horrible! Members know things before employees, or they aren't told at all.

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Omaha
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 01.May 2017
  • Employee

Company Culture

No respect

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
2.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Pentagon Federal Credit Union
  • City
    Tysons
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered
  • 30.Sep 2016
  • Employee

Career Development

No advancement opportunities although at the time of hire they did there were many options to advance.

Overall compensation for your work

Pay is not good compared to other financial institutions

Suggestions for improvement

  • Allow the employees to grow and advance their positions. Pay much better.
Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered
  • Company
    Pentagon Federal Credit Union
  • City
    multiple locations
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Fitness center on site is offered