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Pep Boys:What's it like to work here?

United States Industry Automotive
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Review averages

  • 104 employees say

    Excellent (23)
    22.115384615385%
    Good (25)
    24.038461538462%
    Satisfactory (29)
    27.884615384615%
    Subpar (27)
    25.961538461538%
    2.84
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Pep Boys

Reviews - What employees say

2.84 Employees say
0.00 Applicants say
  • 10.Oct 2018
  • Employee

Suggestions for improvement

  • Extended Labor Warranty is a RIP OFF... Industry standard use to be 1 year recently it has become 2 years on parts and labor. But Pepboys only covers their parts and labor for 3months, and makes their customers pay extra for an "Extended Labor Warranty" that brings the warranty to a measly one year warranty.

What I like about the company

They do have good people working for them.

What I dislike about the company

They really dont pay their employees well, and thus the quality of work is less. And they want you to work Saturdays and Sundays... What kinda BS is that... So Corporate can make fat checks and get weekends off....

Company Culture
2.00
Support from management
2.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid time off is offered
  • Company
    pepboys
  • City
    Lancaster
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Company Culture

Must employees are unhappy below regional manager.

Support from management

Regional manager ducked he tried to help for a minute then just stopped.

Teamwork

The store teams functioned okay did what they could with the knowledge they had.

Freedom to work independently

It's a corporation there is no independent.

Internal Communication

From Corp communication came via email but I store or inter store and regional sucked

Gender Equality

Even had some female techs which is rare

Career Development

They put you through their MDP training but nothing that really helps you advance any further.

Overall compensation for your work

Very low paying for store managers and service managers. Low paying for those under them as well.

Office / Work Environment

Everything was usually good unless the regional manager was around

Environmental Friendliness

Most employees were really friendly and willing to work together

Work-Life Balance

Spent anywhere from 80 to 90 hours a week in store for 6 months before I left.

Company Image

Has gone way down since I started there in 2008.

Job Security

Most people quit from here so as long as you can handle the BS your and do your job you are secure.

Handicapped Accessibility

There was access to all stores and those with limitation did what they could with in those limitations.

Workplace Safety

Shop and store equipment were kept up pretty well.

Challenging Work

Not really challenging but repetitive lots of papaerwork, reports, and inventory.

Inclusive / Diverse

Ery good with diversity

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered
  • Company
    Pep Boys
  • City
    orem
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • I believe it would be great to have someone talk to us in regards to benefits the company offers and to take advantage of. That way we will have longer lasting emplyees and that would appreciate working for the company. I do also recommend the company toencourage recycling. Paper is constantly getting disposed in trash instead of recycling bins.

What I like about the company

Pep Boys is a great place to begin learning about the automotive industry. Its a great place to build experience with customer service and to acquire vital skills one will need in the future.

What I dislike about the company

Pep Boys does offer certain benefits but above the store level nobody seems to care if their employers are educated with what the company offers. From acquiring ASE certifications to employee benefits. Furthermore, the company doesnt seem interested in sending a representative to help take advantage of what benefits employees have.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Pep Boys Auto
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

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Review averages

  • 104 employees say

    Excellent (23)
    22.115384615385%
    Good (25)
    24.038461538462%
    Satisfactory (29)
    27.884615384615%
    Subpar (27)
    25.961538461538%
    2.84
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Pep Boys
2.84
104 reviews

Industry average (Automotive)
3.07
62,251 reviews

kununu average
3.32
2,948,000 reviews