- Pep Boys20.Jan 2016
Support from Management
The upper management and corporate make it really hard to be an employee or customer. Make it as painless as possible for the customer that is giving their hard earned cash. Praise the employees for a job well done. None of the above happens on a regular basis if it even happens at all causing a lot of turnover in staff and disgruntled customers.
Suggestions for improvement
- Corporate needs to get their head out of their ass