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Petco:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Reviews for Petco

Review factors

Feel-Good Factor

Company Culture
3.01
Support from management
2.77
Teamwork
3.26
Freedom to work independently
3.00
Internal Communication
2.63
Office / Work Environment
3.02
Environmental Friendliness
3.05
Work-Life Balance
2.81
Challenging Work
3.01
Inclusive / Diverse
2.90

Career factor

Gender Equality
3.50
Attitude towards older colleagues
3.43
Career Development
2.87
Overall compensation for your work
2.61
Company Image
3.09
Job Security
2.91
Handicapped Accessibility
3.34
Workplace Safety
3.36
Benefits

The following benefits are offered

Flex. working hours in 69 of 221 reviews Parking in 97 of 221 reviews Easy access to public transportation in 28 of 221 reviews Stock or equity options in 8 of 221 reviews 401(k) in 120 of 221 reviews No onsite daycare facility Reimbursed daycare in 2 of 221 reviews Ability to work remotely in 12 of 221 reviews Desirable office location in 11 of 221 reviews Tuition assistance in 4 of 221 reviews Paid Parental Leave in 16 of 221 reviews 401(k) Match in 63 of 221 reviews Flexible spending account in 33 of 221 reviews Paid time off in 156 of 221 reviews Healthcare (including vision and dental) in 130 of 221 reviews Relocation allowance in 17 of 221 reviews Life insurance in 67 of 221 reviews

The following perks are offered

On site cafeteria in 11 of 221 reviews Free (company provided) Meals in 5 of 221 reviews Health and wellness programs in 35 of 221 reviews Employee discounts in 201 of 221 reviews Vehicle allowance in 6 of 221 reviews Employee events in 11 of 221 reviews Pet friendly/Pets allowed in 100 of 221 reviews Fitness center on site in 11 of 221 reviews Free Snacks/Drinks in 5 of 221 reviews
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Reviews

  • 26.May 2018
  • Employee

Suggestions for improvement

  • Providing leadership guidance and training would be highly recommended. I have worked at several locations across the country and there is little to be compared to each leader. The company lacks morale and motivation to perform.

What I like about the company

I have been recognized by leadership across the country, which is personally rewarding. I have a stable job and a fair income. I have the opportunity to work with animals.

What I dislike about the company

The leadership within the company struggles to communicate about expectation and lacks morale. The pay structure could be argued. The company's corporate side gets way more perks and benefits than the people working in the stores (the face of the company).

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    PETCO Animal Supplies Stores, Inc. (San Diego, CA / United States)
  • City
    Daphne
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
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Suggestions for improvement

  • Hire more people, especially people who want to be there. Demote or fire poor workers. Ensure employees get better wages. Better scheduling.

What I like about the company

I enjoy working with most of my coworkers. It is nice working for an animal centered company. Customers are usually happy and friendly. Your work day typically goes by quickly and there is always something to do.

What I dislike about the company

Those who are poor workers are often not fired or demoted due to high turn over rate. The job can be very stressful and there is often a poor work life balance due to the schedule. It would help if those who did well were compensated fairly and given promotions. It would also help if employees were given set schedules.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
1.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    PETCO ANIMAL SUPPLIES STORES, Inc.
  • City
    Concord
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • 11.May 2018
  • Employee

Support from management

I honestly would rate this lower, if possible. Management constantly ignored my concerns and continued to undermine me and ask that I ignore unprofessional behavior.

Freedom to work independently

Management repeatedly gave me management duties and forced me to train employees without a request or raise in salary.

Workplace Safety

Management made me groom dogs that were aggressive or senior pets; which are both against policy and safety concerns.

Challenging Work

Unfortunately on a daily basis the level of challenging work was pretty high.

Suggestions for improvement

  • The employees hired for the management process should go through a more thorough screening process, the lack of professionalism and skills were pretty horrible.

What I like about the company

The company gave me a partner discount, that is all.

What I dislike about the company

The company has a lot of things to work on, I think the fact that all of the management came from a competitor is kind of concerning, they had a very inhumane look at their employees and how things should be run.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    PETCO Animal Supplies Stores, Inc. (San Diego, CA / United States)
  • City
    Oak Creek
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

Suggestions for improvement

  • I would change the policies on working specific days, there needs to be a little flexibility surrounding people’s lives. Especially for managers who are typically older and should know how to run the store.

What I like about the company

Petco is very accepting of diversity amongst employees. As a manager, the schedule requirements can be a little stringent and hard to have a good work/life balance, but compared to many retailers, we get a lot of perks such as one 3 day weekend off per month. Paid time off is available to us as well as many other benefits. The culture is about selling services like dog training to help guests take the best care of their pets they can. It’s nice to put a focus on selling services that matter rather than focusing on products that don’t. We also pride ourselves on knowledge of nutrition and wellness. It is fun to work with other people that have a passion for animals and bettering their lives.

What I dislike about the company

Communication from the top down can be pretty slow sometimes and it feels like there is a disconnect between corporate and retail stores.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Petco
  • City
    San Diego
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

Suggestions for improvement

  • Auto loading pals rewards. Better registers. Live inventory systems. Company wide database that actually talk to each other so we all have access to the same information.

What I like about the company

Career advancement has been amazing. Talent is always well recognized. Promotions happen fast and often.

What I dislike about the company

Senior Leadership needs to get a grip on the reality of what happens everyday in our stores. Most of the corporate big wigs have never worked in a store.

Company Culture
3.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Petco
  • City
    Warrenton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Employee discounts is offered

Job Security

When a new upper management position is filled, there are major firings so they can rehire their cronies from former jobs

Inclusive / Diverse

Petco is fair in their diversity practices

Suggestions for improvement

  • Stop over working employees and hire an adequate quantity of staff. Employees are so stressed out, it is causing health problems

What I like about the company

Love,the fact that we can bring our pets to work

What I dislike about the company

Again, work overload and stress

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Petco Animal Supplies, Inc.
  • City
    San Diego
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified
  • Department
    Executive leadership

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Pet friendly/Pets allowed is offered Fitness center on site is offered

Suggestions for improvement

  • Less micromanaging and setting more realistic expectations for providing quality customer experiences while meeting company goals.

What I like about the company

Gaining knowledge of the retail industry and learning about animals, and helping others do the same; interacting with dogs and their owners when the come into the store makes the job enjoyable as well.

What I dislike about the company

Not allowing enough hours for proper staffing, unrealistic expectations for performing required duties and providing exceptional customer service, and outdated/unnecessary training.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Petco
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 22.Feb 2018
  • Employee

Suggestions for improvement

  • Allow employee to apply at any location. Allow employee to move to any location and not just have them work at the store near where they reside. Let employee interview for positions that they choose to apply for. Too much management control so good working employees leave. Do not let your coworkers decide if you should get the promotion or raise. Too many young people under 25 have not worked long enough to earn on job experience. Most are just starting off as their 1st job.

What I like about the company

Meet a variety of people. Love to play with the animals that come into the store as well as those that are on site.

What I dislike about the company

Company needs to assure staff is getting proper training hands on and computer work. Employees are not hive time to complete computer task that goes with their jobs, therefore, makes employee look incompetent.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    PETCO ANIMAL SUPPLIES STORES, Inc.
  • City
    Honolulu
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • More training for each position so you can excel and allowing more hours to hire more employees.

What I like about the company

Bonuses, being ""caught"" doing something good for the month a couple of times, meeting and helping pet parents form lasting relationships, forming a solid working unit to successfully meet and exceed company goals, and having the chance to learn something new to advance my career.

What I dislike about the company

Not providing the resources and personnel to achieve goals and unrealistic expectations for newly opened stores.

Company Culture
3.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Petco
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Pet friendly/Pets allowed is offered
  • 24.Dec 2017
  • Employee

Support from management

Not trained to even work.

Teamwork

yes Only to bring the store down.

Freedom to work independently

Mostly independent work witch that is a broken policy.

Attitude towards older colleagues

It didn’t matter how old you were everyone acted like they were in high school.

Company Image

Trashy animal cages are only cleaned ones the smell is out of control.

Suggestions for improvement

  • Re training management. Drug testing employed . As this is a common thing in this location on site.

What I like about the company

It was convenient and walking distance from me.

What I dislike about the company

After working there for 3 months being constantly harassed by management as one manager told me one thing and the other said a completely different thing. On my last day I was being cornered by 3 managers and one employee braking my rights o privacy.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Petco
  • City
    San Antonio
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Freelance/self-employed
  • Department
    Others

The following perks were offered to me

Employee discounts is offered Pet friendly/Pets allowed is offered