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Petsmart, Inc.:What's it like to work here?

United States Industry Service and Support
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Petsmart, Inc.Petsmart, Inc.Petsmart, Inc.
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Review averages

  • 361 employees say

    Excellent (126)
    34.903047091413%
    Good (94)
    26.038781163435%
    Satisfactory (74)
    20.498614958449%
    Subpar (67)
    18.559556786704%
    3.28
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.40

Reviews for Petsmart, Inc.

Reviews - What employees say

3.28 Employees say
1.40 Applicants say
  • 18.Apr 2018
  • Employee

Company Culture

You work the job of 20 people

Support from management

Not much support , you are all lone wolves Just do your job and make your goals

Teamwork

Half the people work together the other half dont care

Freedom to work independently

Pretty good

Internal Communication

Theres a lack of communication

Gender Equality

They prefer the male speices

Overall compensation for your work

Deserve more money its never enough

Suggestions for improvement

  • Raise pay, be less frugal and offer employees higher pay and more stable hours.

What I like about the company

The people I work for and with are usually pretty nice

What I dislike about the company

Corporate gives our store half the labor hours that we actually need to successfully complete the task lists they give us. Schedule hours are wildly inconsistent, for example on week I was scheduled 12 hours, and the following week I was scheduled 34. The store is very dark/not properly lit. Customers are incredibly rude. Store is very dirty and rarely gets cleaned well. Hourly wages are extremely low, not nearly enough to live off of.

Suggestions for improvement

  • pay people more, give more hours, stop being frugal pricks. Petsmart is already a multi billion dollar company and it can't afford to pay its employees better or give more reasonable hours? Bull

Other company profiles

Review averages

  • 361 employees say

    Excellent (126)
    34.903047091413%
    Good (94)
    26.038781163435%
    Satisfactory (74)
    20.498614958449%
    Subpar (67)
    18.559556786704%
    3.28
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.40

kununu score comparisons

Petsmart, Inc.
3.27
363 reviews

Industry average (Service and Support)
3.21
73,667 reviews

kununu average
3.28
2,541,000 reviews