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United States Industry Service industry
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Reviews for PetSmart

Reviews - What employees say

3.39 Employees say
0.00 Applicants say
  • 08.Dec 2015
  • Employee

Suggestions for improvement

  • Listen to the people that work for you.

I like about the employer

As part of the grooming salon, there was a very solid team effort and foundation that helped us all to exceed beyond our usual work capabilities.

I dislike about the employer

The company feels that it is ok to not follow their policy and procedures they have set in place, and conduct themselves in a very unprofessional manner. It is a very difficult task to get consistent contact with any associate from HR or above. The favoritism exhibited by management staff is beyond ridiculous. One manager not liking one associate because has led to many uncalled for terminations and a high turnover rate as a result.

Review averages

kununu score comparisons

1 review

Industry average (Service industry)
30,928 reviews

kununu average
1,406,000 reviews