Support from management
2/3 of more of the managers out of each of the 10 branches they have, do not support their staff, along with not showing leadership; meaning....leading by example and not asking your staff to do anything that they wouldn't do themselves.
Not necessarily. They do not, or at least offer it on any kind of consistent basis, in the 7 yrs I worked there.
Suggestions for improvement
- Hire people internally/externally upon merit, instead of referralsog jon-qualified people. Pay more to their employees, management especially on the branch level need to respect their employees, instead if talking down to them, along with communication. There's barely communication especially between the back offices and branches....a divide, which leads to low morale. Everyone wants to play the bland game. No one wants to take responsibility.
Lastly, if you are really sick, have an emergency, etc. they comes up and you either have no time or are within your 90-day probationary oeriod, they will give you a final written warning for "Abuse of Time", even if you had a valid reason including a family or lived ones illness, etc. it's totally in empathetic, and lack of common sense....many managers thrive on issuing corrective action.