- Phoenix Life Insurance Company12.Jan. 2016
Support from management
It varies depending on the department you work in. In customer service some decisions are made don't follow logical business sense.
In operations there isn't much room for growth opportunities until other employees retire or leave. Most promotions are lateral promotions to other departments.
Suggestions for improvement
- More collaboration between product development and operations who support customers and agents in resolving issues
What I like about the company
Your coworkers care about you as a person and immediate supervisors take a personal interest in your life and goals
What I dislike about the company
No room for upwards growth in operations. No real promotions available
The following benefits were offered to me
- CompanyPhoenix Life Insurance Company
- Are you a Current or Former Employee?Current employee