- Phoenix Life Insurance CompanyJan 12, 2016
City Hartford, CT
Are you a Current or Former Employee? Current employee
Support from Management
It varies depending on the department you work in. In customer service some decisions are made don't follow logical business sense.
In operations there isn't much room for growth opportunities until other employees retire or leave. Most promotions are lateral promotions to other departments.
Suggestions for improvement
- More collaboration between product development and operations who support customers and agents in resolving issues