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Employer Reviews

2.17
  • Nov 25, 2015

CALL CENTER CSR

company PILKINGTON
City ATLANTA
Are you a Current or Former Employee? Current employee
Position Others
Department Others

Company culture

call center rules and regulations are bias towards seniority. Even though manager voices that all have to follow the same rules, but it not executed in such way

Support from Management

favoritism in employees that have been there more than 3yrs

Communication

manager and office lead do not communicate effectively to the entire call center. only few elite get priority knowledge.

Gender Equality

favoritism

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

PILKINGTON
2.17
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,019 reviews

PILKINGTON
2.17
Average of Other industries
2.69