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Pilkington North America, Inc.:What's it like to work here?

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Pilkington North America, Inc.Pilkington North America, Inc.Pilkington North America, Inc.
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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.17
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Pilkington North America, Inc.

Reviews - What employees say

2.17 Employees say
0.00 Applicants say
  • 25.Nov 2015
  • Employee

Company Culture

call center rules and regulations are bias towards seniority. Even though manager voices that all have to follow the same rules, but it not executed in such way

Support from management

favoritism in employees that have been there more than 3yrs

Internal Communication

manager and office lead do not communicate effectively to the entire call center. only few elite get priority knowledge.

Gender Equality

favoritism

Attitude towards older colleagues

long serving employees get first choice in all aspects

Career Development

IN THE CALL CENTER THERE IS NO WAY TO MOVE UP. NO HIGHER AUTHORITY TO HELP YOU LEARN MORE OF THE BUSINESS, EVEN IF YOU COMMUNICATE WITH THEM IF YOU WANT TO LEARN MORE. I HAVE YET TO GET TRAINING ON MORE ASPECTS OF MY JOB THAT OTHERS HAVE ACCESS TO BUT NOT ALL HAVE ACCESS. IT IS FRUSTRATING FOR CUSTOMER BECAUSE ON 2 OUT OF THE WHOLE CALL CENTER HAVE AUTHORITY TO VIEW ACCOUNTS.

Overall compensation for your work

PAID ON TIME. BENEFITS ARE FAIR.

Environmental Friendliness

recently the region has seen an increase in snow and ice storm and employees get reprimanded for not coming in even though roads and interstates have shut down.

Work-Life Balance

single employees are given favoritism and priority on vacation and schedule changes

Job Security

depends if management likes you

Challenging Work

WORK LOAD AND TASKS ARE FAIRLY EASY

Suggestions for improvement

  • BETTER COMMUNICATION BETWEEN MANAGEMENT AND EMPPLOYEES AS A WHOLE NOT INDIVIDUALLY BECAUSE EACH EMPLOYEE IS TOLD DIFFERENTLY AND CREATES UNFAIR SITUATIONS.

What I like about the company

REASONABLE PAY

What I dislike about the company

MANAGEMENT AND COMMUNICATION

Company Culture
2.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

is offered is offered is offered
  • Company
    Pilkington North America, Inc.
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

Other company profiles

Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.17
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Pilkington North America, Inc.
2.17
1 review

Industry average (Other Industries)
3.26
148,582 reviews

kununu average
3.29
2,614,000 reviews