- Pinnacle Surgery Center12.Nov 2015
Great physical facility and great staff nurses and physicians. Unfortunately management (Ambulatory Surgery Centers of America -ASCOA) insisted on an obsolete business strategy of "out of network" surgical business. They failed to understand the managed care environment of a major urban area like Phoenix. As a result they managed the center in bad faith while continuing to collect a 7% management fee off the top while debt to vendors, and lenders rose to nearly 3 million dollars. Finally the center became so devalued and close bankruptcy it became attractive on the distressed market and sold to United Surgical Partners Inc in a very convoluted and lengthy negotiation lasting over 1 year. I would never recommend ASCOA due to their poor business strategy, poor understanding of the healthcare marketplace, and refusal to take advice and make adjustments in good faith.
Due to previously described business practice the center's operating hours varied greatly. Good staff left out of need for stability. Bad HR policies!