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Pinnacle Travel Services LLC:What's it like to work here?

United States Industry Service industry
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Pinnacle Travel Services LLCPinnacle Travel Services LLCPinnacle Travel Services LLC
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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.71
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for Pinnacle Travel Services LLC

Reviews - What employees say

1.71 Employees say
0.00 Applicants say
  • 22.Aug 2017
  • Employee

Company culture

Lots of favoritism, not really interested in the employees life/work balance.

Support from Management

The two managers I had helped me a great deal. As far as upper management from HR, they were always rude and non-chalant.

Teamwork

Most co-workers are willing to help and get you through the crazy office phases and drama.

Level of Autonomy

Being micromanaged is an UNDERSTATEMENT!

Communication

Very poor with communicating in all aspects of the company. You're more so talked at than talked too.

  • 07.Jul 2017
  • Employee

Suggestions for improvement

  • Close the business down
  • 24.Nov 2015
  • Employee

Company culture

Its a very high pressure atmosphere based largely on these customer surveys not on sales you achieve. The leadership of owners, primarily the former early morning manager, and certain team leaders can absolutely not be trusted. Rewards and advancement is not based on a meritocracy, but on favoritism.

Support from Management

There is no support by the leadership. They make employees a scapegoat when there is a problem with the customer survey metrics. If the problem survey is not about the employee, but another employee or a company policy out of the employee control, there is no correction made. There is no recourse. The real big problem here is that people have been terminated over this, but also raises are, primarily, based on these metrics.


Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.71
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Pinnacle Travel Services LLC
1.71
3 reviews

Industry average (Service industry)
2.97
48,700 reviews

kununu average
3.09
2,065,000 reviews