My co-workers and I got along well as managers. Our hourly staff we all tried very hard to treat with respect and fairness.
Support from management
Support from in store management was great, lost 1 star when it came to support from upper management outside of the store. We were a company store not a franchise so we routinely dealt with PepsiCo management. The plus side to that was excellent insurance and PepsiCo stock package for salaried management.
This is the one place I truly felt valued as a full and necessary member of our team
Freedom to work independently
As a company store no....you/we had to play by the rules. However we were allowed to become involved in the community. So we got involved with Toys for Tots.
Our small team of managers and hourly staff kept communication open.
In store 32 years ago no problems. Within the company, problems. Also fat phobia and bias against larger people was a big, no pun intended, problem. I was told to my face by a supervisor that I was intelligent enough to be considered for promotion into a supervisory position but I needed to lose weight first.
Attitude towards older colleagues
Not a problem that I was aware of, but I was young.
Again, 32 years ago I was battling male supervisors who expected me to fit their body type expectations.
Overall compensation for your work
For the times it was considered quite good. The pay was adequate for me to care for myself and family but not much else. Childcare for infants is expensive so I had to trust my older child, supervised by a roommate, to watch her little brother. But, I have to give PepsiCo credit here, the health insurance with the options we could purchase plus stock options kept my family going economically when I became ill with a form of muscular dystrophy. Because I had the opportunity to purchase disability insurance and other coverage my salary, 80% was paid for 3 years. Selling off my stock options kept us going another year. The disability insurance I purchased on my new car paid my car payment each month also (I did have to get the doctor to sign paperwork each month saying I was still ill but we'll worth it). So with all that I basically received my full salary. Finally I was awarded Social Security Disability Insurance.
Office / Work Environment
Excellent attitudes. Clean environment. Still miss the job.
It was difficult as a single mother. When I was on maternity leave I was asked to return a week early. That's the only negative as we weren't a large staff so one person was missed.
Back then i believed in the company and our products. Now, i won't buy from Pizza Hut. The quality to me has seemed to decline.
If I had not gotten ill I know I would have stayed with the company. I'm sure I would have been given my own store to manage.Possibly if my supervisor wasn't fat phobic opportunities to go higher in the Pizza Hut/PepsiCo company would have come my way
This was before the ADA and we hadn't yet upgraded our stores.
The company and my store in particular cared deeply about our safety.
I loved It! I realize how strange that sounds but the challenge of dealing with an unhappy customer was something I really enjoyed. I loved having someone come to me with a complaint and have them leave laughing promising to be back. Putting out a quality product, hiring and training excellent staff, all of it I found truly fulfilling.
Inclusive / Diverse
Men, women, ethnic groups, language barriers, even hired me knowing I was pregnant, no problems. Many of the hourly employees were just learning English.
Suggestions for improvement
- Go back to making the product the same day, or at most the day before, they're to be used. See people for who they are and what talents they can bring to the company, not as a beauty pageant.
What I like about the company
I hope it was endemic to the company as a whole and not just to my store (Yes we felt it was our store), but the camaraderie and pride we took in our work.
What I dislike about the company
The only thing was that I felt I wasn't going to be able to move up within the company due to my size. Back then i wasn't even as large as I am now. Being in a wheelchair and unable to exercise has packed the weight on a body already genetically engineered to store fat. Then I hadn't been out of the Army very long so was still somewhat thinner, much more so than now.