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PNC Bank

United States Industry Banking
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Reviews for PNC Bank

Reviews - What employees say

2.48 Employees say
0.00 Applicants say
  • 25.Aug 2016
  • Employee

Company culture

The company recognizes those who meet qualifications and also broadcast those who don't your scores are always on a public board within your team green is good, red is poor

Support from Management

You think your job is customer service, to make the customers exsperience easy, but PNC has unfavorable ways of scoring their employees with customer satisfaction scoring, you can receive perfect feed back from you customer surveys but you get 3 calls per month randomly monitored by a PNC employee who's job is to judge the satisfaction of your call did you give proper information, where you pleasant, did you offer any additional company products, was you customer satisfied based off what this person feels by hearing your phone call. Not very accurate

  • 10.May 2016
  • Employee

Suggestions for improvement

  • Hire managers whi know the job AS WELL AS have the ability to engage in a non condascending manner to employees

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kununu score comparisons

PNC Bank
5 reviews

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33,663 reviews

kununu average
1,365,000 reviews