Skip over menu?
  

Progrexion:What's it like to work here?

United States Industry Accounting/Financial Services
Skip over sub-menu?
On the HR or Talent Acquisition team? These reviews are waiting for your response. Get access to receive new review notifications right to your inbox for free.

Reviews for Progrexion

Review factors

Feel-Good Factor

Company Culture
3.74
Support from management
3.47
Teamwork
3.95
Freedom to work independently
3.74
Internal Communication
3.58
Office / Work Environment
4.14
Environmental Friendliness
4.07
Work-Life Balance
3.79
Challenging Work
3.72
Inclusive / Diverse
4.67

Career factor

Gender Equality
4.21
Attitude towards older colleagues
4.42
Career Development
3.53
Overall compensation for your work
3.21
Company Image
3.84
Job Security
3.42
Handicapped Accessibility
4.50
Workplace Safety
4.57
Benefits

The following benefits are offered

Flex. working hours in 2 of 19 reviews Parking in 9 of 19 reviews Easy access to public transportation in 4 of 19 reviews Stock or equity options in 1 of 19 reviews 401(k) in 8 of 19 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 4 of 19 reviews Desirable office location in 4 of 19 reviews Tuition assistance in 1 of 19 reviews Paid Parental Leave in 1 of 19 reviews 401(k) Match in 7 of 19 reviews Flexible spending account in 5 of 19 reviews Paid time off in 11 of 19 reviews Healthcare (including vision and dental) in 10 of 19 reviews No relocation allowance Life insurance in 8 of 19 reviews

The following perks are offered

On site cafeteria in 3 of 19 reviews Free (company provided) Meals in 5 of 19 reviews Health and wellness programs in 5 of 19 reviews Employee discounts in 3 of 19 reviews No vehicle allowance Employee events in 10 of 19 reviews Pet friendly/Pets allowed in 1 of 19 reviews Fitness center on site in 2 of 19 reviews Free Snacks/Drinks in 5 of 19 reviews
Filter reviews

Filter

Reviews

Suggestions for improvement

  • They need to have a better pay. Since it is a call center, they don't pay well and don't have any raises.

What I like about the company

It's a great company to work for. The work can get monotonous. They pay isn't good.

What I dislike about the company

They need to pay better. xxxxxxxxxxxxxxx

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Progrexion
  • City
    Provo
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
Have a question about Progrexion? Get answers from others who know this company!

Suggestions for improvement

  • Inform employees about changes well before they are put in place and offer trainings if necessary

What I like about the company

Within the 4 years that I have worked for them I have been able to obtain a mortgage and 2 car loans

What I dislike about the company

I think that they can do a lot better with communicating with employees about changes

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Progrexion
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Keep things consistent. Listen to employee feedback

What I like about the company

Bought a new home and two new cars since working here

What I dislike about the company

Keep things consistent. Communicate changes better with employees

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Progrexion Teleservices, Inc.
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Focus on talent building programs. Offer more or better insurance options. Put more money towards wages and less towards food and incentives.

What I like about the company

Cares for employees. Provides a lot of free food. Incentive programs to win money, vacations and swag.

What I dislike about the company

Wage gap between leadership and employees. Wages are too low for both but leaders are only making 1-2 dollars more an hour than employees.
Healthcare costs are expensive and benefits are low.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    Progrexion
  • City
    Salt lake city
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

Suggestions for improvement

  • pay better as I have mentioned.

What I like about the company

You can work from home which is really great. There isn't much chance to go up the ladder.

What I dislike about the company

They need to pay better. They only pay 10


dollars an hour.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Progrexion
  • City
    Provo
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I would change the all the factors you have to meet to make money some of these are out of your control and can effect your paycheck also there needs to be certain amount of sick leave for people per quarter in case people need to take a day and it shouldn't cost them any points as long as its not abused

What I like about the company

fun and safe environment
pay is fair if you can sell
free coffee
spiff opportunities
fun contests

What I dislike about the company

point system for time missed is a little extreme
you will have to sell to make commission or you wont make enough

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Progrexion
  • City
    oklahoma city
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Pay better.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

What I like about the company

It's a great company to work for. The only thing is that they don't pay very much.

What I dislike about the company

As I said before. they are a good company to work for, but they don't pay very well.

Company Culture
3.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Progrexion
  • City
    Provo
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Employee events is offered
  • 21.Mar 2018
  • Employee

Suggestions for improvement

  • I don't have any suggestions at this time.

What I like about the company

You get to go on paid vacations that the company sends you on, some in states most out of the country all expenses paid.

What I dislike about the company

None, it really is a fantastic company to work for.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Progrexion Teleservices, Inc.
  • City
    West Valley City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 12.Mar 2018
  • Employee

Company Culture

The staff for the most part are very upbeat and supportive, lots of morale boosters and enough food "days" are there to keep the floor happy and upbeat.

Support from management

See "Internal Communication" ... Management stress teamwork, but will get in your face if you are NOT being "as productive" as the duty calls. Remember, it's YOUR team against the others.. So these coaches only have one thing in mind - "Winning!"

Teamwork

At least they stress team work.. Why? Because it's "your" team against all the other teams on the floor. Plus there are personal and team incentives for the best producers.

Freedom to work independently

NO, you are being constantly being monitored by both supervisors and company quality control "COPS." It's like they are waiting for you to make a mistake.. then POW!

Internal Communication

There is no true internal communication, though they may make it seem like it with their "my door is open for you at any time!" Yes, the door is open, but not the ear of the listener. Goes in one ear and out the other. But for "logistics" sake, they make it known.

Gender Equality

Yes, this company is good for that. All have equal access to both acknowledgement and promotion. They are good on that, incentives are a plus, IF you are a great performer.

Attitude towards older colleagues

Yes, it's a family environment for the most part, friendships are strong all around. Respect is given AND expected. No "age" battle or disrespect. All are treated as equals.

Career Development

You only get ONE TIME to train. Then you are on the floor. The training gets you ready to hit the floor. One thing though: They don't prepare you for the real truth - Deception!

Overall compensation for your work

Very misleading. The job posts a $14 an hour guarantee, but doesn't say anything about a $2 reduction once you hit the floor and a "you're fired" if you don't meet the quota.

Office / Work Environment

Don't like the work environment. Too many expectations. The best part of this ENTIRE operation was the training. The trainers were very engaging, welcoming, and helpful. After you hit the floor, all that is OVER! In this company, "QUOTAS beat COMPASSION" It's cut-the-throat of the other team, and the customer, whether they can afford it or not. This built negative, team-against-team or else, mindset. No one is trying to get fired for "losing" to the other team- as you are seen as the "weakest" link if your scores are lower than the others for the TOTAL team "ranking!" Yes, they displayed the teams and their "RANKING" so everyone knew who was the top or @ the bottom!

Environmental Friendliness

Cleanest bathrooms ever. Most stalls I have ever seen in a workplace. LOTS of room in the company "refrigerator" about 100 feet of that. The maintenance kept the place spic-n-span!

Work-Life Balance

Yeah, your schedule is good, and they have overtime if you want it.

Company Image

Lexington Law is known for one of the best if NOT the best for taking care of customers with bad credit. But it's waaaay too expensive to do this for customers.

Job Security

See above.. YOU MUST hit quota. You are NOT told this at the beginning. You are told, "Don't worry, 'no one' gets fired here!" That's a lie and a BIGGER LIE if someone tells you different. If you don't hit quota for YOUR TEAM, you are considered a SLACKER, and constantly in "coaching" sessions.

Handicapped Accessibility

Just the front door entrance was good for that, no where else in the building. Badge access will UNLOCK the door but not open up for handicapped individuals.

Workplace Safety

For the most part that was taken care of. No hazard zones, and if there were, it was MARKED by warning signs waaaay before you got to the hazard area.

Challenging Work

The entire operation is to help people with their credit problem. The "problem" with that is the CUSTOMER has "no idea" why they are on the phone with you. The customer is cold transferred from a 3rd party whom the customer called about getting a loan from (auto, personal, etc.). The person then is transferred (unawares) to us, and we are to talk them into getting a "free" credit check, which is true. HOWEVER, MY job is to get the customer to commit to a contract of $120 a month fee to get the total package with us through our company, "LEXINGTON LAW" dba as "Progrexion."

Once they committ to that, we sign them up to get the customer their FULL Credit report from the 3 top credit bureaus. Though, legit in the LEGAL aspect of what we do, it's "HOW" we do it ===> By deceit and unmerciful convincing.

Most of thee potential clients are either, broke, homeless, divorced, bankrupt, etc.. who ONLY want to get a loan. But they are convinced to speak to "someone who will 'help' them get..." what they are looking for - That loan.

It's wrong deceptive practices that caused me to leave the company. Supervisors want you to LIE to the customer to get the business. Nope! I Won't do it!

Inclusive / Diverse

Lots of different people, with different cultural and demographic backgrounds. Makes it very unique to get to know alot about others.

Suggestions for improvement

  • Be Upfront from the beginning of the interview. Give not only the expectations of the attitude of the applicant, but the expectations on the floor. Tell them that it's $14 during training but $12 after training plus commission with a 90 probation of making their commission against the $12 WITH TERMINATION if this quota is NOT met within 90 days and after 4 coaching sessions for not meeting the quota.. DO THIS IN THE INTERVIEW, NOT after they get on the floor.

What I like about the company

My co-workers, dining area (really large like a "food court" size), the events they always had. I really cared about my customers, so I did like trying to help those who seriously wanted help with their credit. However, I hated to being "FORCED" to only offer them the largest credit package, rather than helping them get their credit fixed at the price they truly could afford. Remember, "QUOTAS beat COMPASSION" with this company!

What I dislike about the company

Dishonesty! The upper management went through 3 Senior management changes in the time that I was there. NO ONE can be trusted. It's cut-throat supervisors that bring in the most friction on the teams. Supervisors do NOT care about you, they only care about WINNING and beating out the other supervisor. If that supervisor does not make their numbers, they are FIRED and another replaces them.. This is NOT good for the team who has built a relationship with their supervisor only to start over!

Company Culture
5.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Progrexion
  • City
    Salt lake city
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee events is offered

Suggestions for improvement

  • More flexibility on customer face time. Not so much pressure on metrics.

What I like about the company

Fun and enjoyable working establishment. Positive management, and great co workers.

What I dislike about the company

Flexibility, and work home life balance.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Progrexion
  • City
    oklahoma city
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered