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Quicken 
Loans
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Employee Satisfaction

    • 3.7Overall compensation for your work
    • 3.4Job Security
    • 3.9Company Image
    • 3.8Career Development
    • 3.8Challenging Work
    • 3.9Company Culture
    • 3.9Internal Communication
    • 3.8Teamwork
    • 3.3Work-Life Balance
    • 3.4Support from management
    • 3.6Freedom to work independently
    • 4.2Office / Work Environment
    • 4.0Environmental Friendliness
    • 4.1Handicapped Accessibility
    • 4.0Workplace Safety
    • 4.0Inclusive / Diverse
    • 4.2Gender Equality
    • 3.8Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 69 employees and candidates rated this company with an average of 3.8 points.

Discover all 69 reviews

What employees say

Employees like

The Qulture, the energy and the overall respect everyone has for each other
Learned how to conduct myself in the mortgage industry within three months time.
The hours do not always work with my personal life.
Working here has changed my outlook and expectation of all workplaces in an extremely positive way. All team members are energetic and every one helps one another as a team. Criticism is given in a friendly constructive manner, so need to worry about making mistakes. It's the first employer that has encouraged making mistakes because it's how we learn, no one is perfect and they completely understand that.
My company had always been there for me. Whenever I have personal medical issues arise, they are there to back me 100%. My leaders are constantly engaging and supportive. Quicken Loans provides room for growth personally and professionally. They are not content with the status quo, rather, they strive for continual improvement.
What else do employees like? Discover 48 reviews

Employees don't like

Rushing new employees into sales, instead of finding a good fit within the very large company.
Oops, did the wrong part.. hours are not always great for personal life.
I have no feedback to offer here at the time
It's very cliquish and if you're not part of the clique, you will not last. It wasn't like that in the beginning but the last few years were unbearable. All upper management is buddy-buddy. You cannot critique a leader to their direct leader without them finding out and punishing you for it. If you try to leave the team, they make it impossible so they can torture you and punish you more. Going to HR doesn't help because my HR ...
The constant instability in some business areas. There are some who work there and don't know if they'll be downsized from one month to the next. Shuffling the workers around and making changes suddenly without explanation causes insecurity in them.
What else do employees not like? Discover 41 reviews

Suggestions for improvement

More communication between leaders and team members to identify what areas additional learning opportunities can be applied to.
Allow the loan originators the time to actually build a relationship with a client. Mortgages require a leven of trust that needs more time than a 20 minute turnaround.
Bring back production bonuses. Promote from within teams, and hold team members more accountable for mistakes, oversights, and slacking off.
Certain roles in the company are male dominated. Some advice I would give is to make sure woman are more included.
The workplace culture and policies are amazing. I wouldn't change a thing about it.
What else do employees suggest to improve? Discover 66 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 68 employees in their reviews.

  • ParkingParking
    74%74
  • 401(k)401(k)
    71%71
  • Employee discountsEmployee discounts
    69%69
  • Paid time offPaid time off
    69%69
  • Health and wellness programsHealth and wellness programs
    68%68
  • Free snacks and drinksFree snacks and drinks
    68%68
  • Employee eventsEmployee events
    66%66
  • Vision and dental healthcareVision and dental healthcare
    65%65
  • On-site CafeteriaOn-site Cafeteria
    62%62
  • Life insuranceLife insurance
    60%60
  • 401(k) Company Match401(k) Company Match
    57%57
  • Paid Parental leavePaid Parental leave
    51%51
  • Tuition assistanceTuition assistance
    51%51
  • Easy access to public transportationEasy access to public transportation
    49%49
  • On-site daycare facilityOn-site daycare facility
    46%46
  • On-site fitness centerOn-site fitness center
    43%43
  • Ability to work remotelyAbility to work remotely
    43%43
  • Desirable office locationDesirable office location
    40%40
  • Flexible spending accountFlexible spending account
    37%37
  • Pet-friendlyPet-friendly
    31%31
  • Flexible working hoursFlexible working hours
    29%29
  • Free mealsFree meals
    22%22
  • Vehicle allowanceVehicle allowance
    16%16
  • Reimbursed daycareReimbursed daycare
    15%15
  • Stock or equity optionsStock or equity options
    15%15
  • Relocation allowanceRelocation allowance
    12%12

Best and worst factors

Best rated: Gender Equality

4.2

The best rated factor of Quicken Loans is Gender Equality with 4.2 points (based on 6 reviews).


Never felt out of place in my department being a female
5
Everyone is equal on the sales floor. As long as you produce at a high level.
5
There's a good amount of opportunities available for women
3
never seen anything that would suggest otherwise
5
Never felt any essence of inequality in the workplace.
5
What else do employees say about Gender Equality? Discover 6 reviews

Worst rated: Work-Life Balance

3.3

The worst rated factor of Quicken Loans is Work-Life Balance with 3.3 points (based on 10 reviews).


The company just introduced R&R days to give employees a chance to completely unplug from work without using up PTO time or being penalized.
5
You won't have any. None. Don't hold out hope it will get better. It won't. 8:30 to 9pm is standard. Then a few times a week you'll make it all the to 8:50 and your director will come around say "Call your families, we're staying late". This is mandatory. This why everyone at QL is divorced.
1
Your life will basically revolve around the company and sales. Your days are pretty much 15 hours at work, then you're expected to log in and work from home too.
1
you get as much out of this business as you put in
3
Lots of overtime, hard to balance life sometimes
3
What else do employees say about Work-Life Balance? Discover 10 reviews

Career Development

Career Development rating

3.8

Career Development is rated with an average of 3.8 points (based on 6 reviews).


100’s of hours of training go into your position
5
If you can make it on the sales floor long enough you will advance.
5
There's opportunity for advancement to a certain degree
3
huge company, endless opportunities
5
The company is always looking to promote "within". If you have what it takes to fill a role, then you are given the opportunity, trained, supported and encouraged.
5
What else do employees say about Career Development? Discover 6 reviews

Company Culture

Coming soon!
Traditional Culture
Modern Culture

The culture gauge ranges from traditional to modern and represents the company culture for this company as voted anonymously by the employees. We are still collecting opinions to present a fairer picture for you, our users.

Learn more about company culture

Awards