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Rapid Response Monitoring Services, Inc.:What's it like to work here?

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Rapid Response Monitoring Services, Inc.Rapid Response Monitoring Services, Inc.Rapid Response Monitoring Services, Inc.
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Review averages

  • 83 employees say

    Excellent (72)
    86.746987951807%
    Good (2)
    2.4096385542169%
    Satisfactory (6)
    7.2289156626506%
    Subpar (3)
    3.6144578313253%
    4.62
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

Reviews for Rapid Response Monitoring Services, Inc.

Reviews - What employees say

4.62 Employees say
5.00 Applicants say

Suggestions for improvement

  • While I approve of promoting from within, I feel further training should be given to new supervisors on communication and effecient management styles.

What I like about the company

The training is extensive and paid, good pay with opportunities for pay increases in advancement. Almost always promote from within. Facilities are exceptionally taken care of and incredibly modern.

What I dislike about the company

The downside to promoting from within is sometimes people are promoted to positions they don't qualify for, which results in poor management. You are often treated solely as a number and feel you are always disposable. Years of good service are not sufficient if you make a mistake tomorrow. The strictness of the professionalism (while some do thrive in it) can make you feel dehumanized.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

Suggestions for improvement

  • Changes in management and work scheduling. Give employees more opportunities to express themselves and their opinions rather than just sitting and following a script for hours. More opportunities for advancement or learning.

What I like about the company

Completing all skill sets. When you get to actually help someone in an actual emergency.

What I dislike about the company

Recent changes in management have made productivity and numbers more of a label of employee success rather than customer service.

Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered
  • 27.Nov 2018
  • Employee

Company Culture

Very focused on growth both at the company level and personal career

Teamwork

Great team we work together well

Office / Work Environment

Very clean, modern and high tech

Suggestions for improvement

  • Dont really have any at this time. Im still really new

What I like about the company

Good pay and benefits also the growth opportunities

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    rapid response monitoring
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

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Review averages

  • 83 employees say

    Excellent (72)
    86.746987951807%
    Good (2)
    2.4096385542169%
    Satisfactory (6)
    7.2289156626506%
    Subpar (3)
    3.6144578313253%
    4.62
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

kununu score comparisons

Rapid Response Monitoring Services, Inc.
4.62
84 reviews

Industry average (Other Industries)
3.34
210,297 reviews

kununu average
3.38
3,742,000 reviews