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Rapid Response Monitoring Services, Inc.:What's it like to work here?

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Rapid Response Monitoring Services, Inc. experience report

  • 11.Dec 2018
  • Employee

Extensive training program, but very little learning after that. Very repetitive. Few opportunities for advancement.

2.72

Suggestions for improvement

  • Changes in management and work scheduling. Give employees more opportunities to express themselves and their opinions rather than just sitting and following a script for hours. More opportunities for advancement or learning.

What I like about the company

Completing all skill sets. When you get to actually help someone in an actual emergency.

What I dislike about the company

Recent changes in management have made productivity and numbers more of a label of employee success rather than customer service.

Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered