Rapid Response Monitoring Services, Inc.: What's it like to work here?

Rapid Response Monitoring Services, Inc.

Extensive training program, but very little learning after that. Very repetitive. Few opportunities for advancement.

2.7
Not recommended
EmployeeWorked at Rapid Response Monitoring Services Inc in Syracuse, NY at the time of review.

What I like

Completing all skill sets. When you get to actually help someone in an actual emergency.

What I dislike

Recent changes in management have made productivity and numbers more of a label of employee success rather than customer service.

Suggestions for improvement

Changes in management and work scheduling. Give employees more opportunities to express themselves and their opinions rather than just sitting and following a script for hours. More opportunities for advancement or learning.


Company Culture

Internal Communication

Teamwork

Work-Life Balance

Support from management

Freedom to work independently

Inclusive / Diverse

Gender Equality

Attitude towards older colleagues

Office / Work Environment

Environmental Friendliness

Handicapped Accessibility

Workplace Safety

Overall compensation for your work

Job Security

Company Image

Career Development

Challenging Work