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Rapid Response Monitoring Services, Inc.:What's it like to work here?

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Reviews for Rapid Response Monitoring Services, Inc.

Review factors

Feel-Good Factor

Company Culture
4.51
Support from management
4.53
Teamwork
4.53
Freedom to work independently
4.48
Internal Communication
4.51
Office / Work Environment
4.62
Environmental Friendliness
4.64
Work-Life Balance
4.47
Challenging Work
4.70
Inclusive / Diverse
4.65

Career factor

Gender Equality
4.71
Attitude towards older colleagues
4.57
Career Development
4.55
Overall compensation for your work
4.77
Company Image
4.62
Job Security
4.64
Handicapped Accessibility
4.85
Workplace Safety
4.75
Benefits

The following benefits are offered

Flex. working hours in 31 of 83 reviews Parking in 40 of 83 reviews Easy access to public transportation in 43 of 83 reviews No stock or equity options 401(k) in 63 of 83 reviews No onsite daycare facility Reimbursed daycare in 3 of 83 reviews No ability to work remotely Desirable office location in 37 of 83 reviews Tuition assistance in 2 of 83 reviews Paid Parental Leave in 26 of 83 reviews 401(k) Match in 62 of 83 reviews Flexible spending account in 1 of 83 reviews Paid time off in 55 of 83 reviews Healthcare (including vision and dental) in 60 of 83 reviews No relocation allowance Life insurance in 35 of 83 reviews

The following perks are offered

On site cafeteria in 11 of 83 reviews Free (company provided) Meals in 4 of 83 reviews Health and wellness programs in 58 of 83 reviews Employee discounts in 43 of 83 reviews Vehicle allowance in 2 of 83 reviews Employee events in 27 of 83 reviews No dogs allowed No fitness center on site Free Snacks/Drinks in 23 of 83 reviews
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Reviews

  • 07.Aug 2019
  • Employee

Company Culture

Very modern and technology focussed

Internal Communication

Monthly meetings with leadership

Suggestions for improvement

  • Have a pay differential for weekend work

What I like about the company

pay, benefits, atmosphere, facility

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered
What is the company culture like at Rapid Response Monitoring Services, Inc.? Help others make critical decisions by letting them know what it’s like to work here!

Suggestions for improvement

  • While I approve of promoting from within, I feel further training should be given to new supervisors on communication and effecient management styles.

What I like about the company

The training is extensive and paid, good pay with opportunities for pay increases in advancement. Almost always promote from within. Facilities are exceptionally taken care of and incredibly modern.

What I dislike about the company

The downside to promoting from within is sometimes people are promoted to positions they don't qualify for, which results in poor management. You are often treated solely as a number and feel you are always disposable. Years of good service are not sufficient if you make a mistake tomorrow. The strictness of the professionalism (while some do thrive in it) can make you feel dehumanized.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered
  • 20.Dec 2018
  • Employee

Company Culture

Professional and growth oriented

Teamwork

I think the teamwork is amazing here. Love my co workers

Internal Communication

Many colaborative meetings

Work-Life Balance

Lots og scheduling options to choose from

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Suggestions for improvement

  • Changes in management and work scheduling. Give employees more opportunities to express themselves and their opinions rather than just sitting and following a script for hours. More opportunities for advancement or learning.

What I like about the company

Completing all skill sets. When you get to actually help someone in an actual emergency.

What I dislike about the company

Recent changes in management have made productivity and numbers more of a label of employee success rather than customer service.

Company Culture
3.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered
  • 04.Dec 2018
  • Employee

Company Culture

Seems to be very supportive and focused on growing

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Rapid Response Monitoring
  • City
    Corona
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 27.Nov 2018
  • Employee

Company Culture

Very focused on growth both at the company level and personal career

Teamwork

Great team we work together well

Office / Work Environment

Very clean, modern and high tech

Suggestions for improvement

  • Dont really have any at this time. Im still really new

What I like about the company

Good pay and benefits also the growth opportunities

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    rapid response monitoring
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered
  • 08.Nov 2018
  • Employee

Company Culture

Definitely focused on employees. many meetings to ensure question are answered and goals are established

Support from management

Very supportive and knowledgeable

Teamwork

My co workers are amazing

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Production
  • 07.Nov 2018
  • Employee

Company Culture

Great company in an amazing facility!

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Reimbursed daycare is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered
  • Company
    Rapid Response Monitoring
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Free Snacks/Drinks is offered
  • 06.Nov 2018
  • Employee

Company Culture

Very responsive and growth driven

Overall compensation for your work

The pay is good for the area but the health benefits are phenominal

Office / Work Environment

Extremely nice office

Work-Life Balance

They have worked with me on my schedule to allow me going back to school. I love this about Rapid

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 01.Nov 2018
  • Employee

Company Culture

The culture is transparent and focused on growth

Teamwork

The team works very well together. No complaints here

Internal Communication

This is really good. I meet with My manager once a month at least.

Office / Work Environment

Very Very nice office

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Rapid Response Monitoring Services Inc
  • City
    Syracuse
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered