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Citizens Bank:What's it like to work here?

United States Industry Banking
Citizens BankCitizens BankCitizens Bank
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Review averages

  • 90 employees say

    Excellent (14)
    15.555555555556%
    Good (14)
    15.555555555556%
    Satisfactory (28)
    31.111111111111%
    Subpar (34)
    37.777777777778%
    2.47
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

Other company profiles

Reviews for Citizens Bank

Reviews - What employees say

2.47 Employees say
1.20 Applicants say
  • 15.Aug 2017
  • Employee

Company culture

Not good

Suggestions for improvement

  • They really need to worry about being a good bank, instead of a top bank. If customers are not bringing in new money, or doing a loan we are told not to waste our time.

What I like about the company

I cant think of anything

What I dislike about the company

Everything. Unrealistic goals. Management talks down to you and threatens you if you are not hitting your goals. They push the whole teamwork thing, but everyone has personal goals so we are pitted against each other. Just a hostile working environment.

  • 26.Jul 2017
  • Employee

Racist

1.00

Company culture

Bank does not know if they are coming or going. Racism exist at this Bank.

  • 26.Jul 2017
  • Employee

Work-Life Balance

While they claim otherwise, families are given zero consideration in branches. There are weeks when you will have to work 6 days a week. Get used to seeing your kids grow up on social media.

Suggestions for improvement

  • We're supposed to be professionals yet company rules have us working like we're inmates. We dress the same, our offices are alike and there is no personality. Treat us like professionals, not inmates.

Review averages

  • 90 employees say

    Excellent (14)
    15.555555555556%
    Good (14)
    15.555555555556%
    Satisfactory (28)
    31.111111111111%
    Subpar (34)
    37.777777777778%
    2.47
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.20

kununu score comparisons

Citizens Bank
2.45
91 reviews

Industry average (Banking)
3.21
40,340 reviews

kununu average
3.08
1,707,000 reviews