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Rent-A-Center:What's it like to work here?

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Review averages

  • 101 employees say

    Excellent (16)
    15.841584158416%
    Good (5)
    4.950495049505%
    Satisfactory (32)
    31.683168316832%
    Subpar (48)
    47.524752475248%
    2.34
  • 4 applicants say

    Excellent (0)
    0%
    Good (1)
    25%
    Satisfactory (1)
    25%
    Subpar (2)
    50%
    1.88

Company summary

At Rent-A-Center, we're passionate about what we do and who we serve. Our mission is simple, “To improve the quality of lives for our coworkers and our customers.” We serve our coworkers by offering rewarding careers with the opportunity to make a difference from day one and the ability to advance quickly. We serve our customers by providing them access to quality merchandise they want and need for their homes. Our commitment to service has kept us at the top of the rent-to-own industry, and we're looking for people who share our passion.

Company info

Who we are

Products, services

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Today, more than one million customers rely on the brand-name products and services Rent-A-Center provides. Rent-A-Center owns and operates more than 3,000 stores in 50 states, Washington, D.C., Canada, and Puerto Rico; there are also more than 200 franchise locations. We also have several other companies under our umbrella: AcceptanceNOW, National Product Services, Get It Now!, and Home Choice. AcceptanceNOW partners with retailers nationwide to offer them a new way to serve their customers and drive their revenue. Through our lease purchase program we give our clients a competitive edge while giving their customers the opportunity to shop where they want and get what they want without having to settle. Our corporate headquarters are located in Plano, Texas. Rent-A-Center is laser-focused on new business initiatives and innovation that will improve our ability to serve our customers and drive our company’s success.

Location

For applicants

Videos

RAC HR Culture

What we offer

What is special about working for us?

At Rent-A-Center, we're passionate about what we do and who we serve. We serve our coworkers by offering rewarding careers with the opportunity to make a difference from day one and the ability to advance quickly. We serve our customers by providing access to the high quality merchandise they want and need to fill their homes. Our commitment to service has kept us at the top of the rent-to-own industry, and we're looking for people who share our passion to help us continue to grow.

How would we describe the company culture?

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Rent-A-Center is a company where we value many things. We value our history and respect the places we have been and the people who have helped us get to where we are today. We value our culture and the success that it has given us and our many coworkers.

Our fast-paced work environment and our diverse workforce challenge us to constantly be challenging and learning from one another. Top all that off with an excellent benefits package to enhance a great career. All are things that help make Rent-A-Center the employer of choice for more than 20,000 coworkers.

Reviews for Rent-A-Center

Reviews - What employees say

2.34 Employees say
1.88 Applicants say
  • 16.Jun 2017
  • Employee

Horrible

1.22

Company culture

Company culture is non existent. Always under threat of termination.

Support from Management

None

Teamwork

0 teamwork

Level of Autonomy

Micro managed to the extreme

Communication

Random emails from the corporate office, no understanding that each location is its own entity, and has its own challenges.

Gender Equality

Gender gap is a myth.

Attitude towards older colleagues

Get old, get replaced.

  • 24.Mar 2017
  • Employee

Company culture

Great company to work for with opportunities for advancement

  • 18.Mar 2017
  • Employee

Teamwork

A tight knit family environment.


Review averages

  • 101 employees say

    Excellent (16)
    15.841584158416%
    Good (5)
    4.950495049505%
    Satisfactory (32)
    31.683168316832%
    Subpar (48)
    47.524752475248%
    2.34
  • 4 applicants say

    Excellent (0)
    0%
    Good (1)
    25%
    Satisfactory (1)
    25%
    Subpar (2)
    50%
    1.88

kununu score comparisons

Rent-A-Center
2.32
105 reviews

Industry average (Service industry)
2.97
42,187 reviews

kununu average
3.13
1,671,000 reviews