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Rent-A-Center:What's it like to work here?

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Review averages

  • 136 employees say

    Excellent (23)
    16.911764705882%
    Good (10)
    7.3529411764706%
    Satisfactory (41)
    30.147058823529%
    Subpar (62)
    45.588235294118%
    2.40
  • 13 applicants say

    Excellent (3)
    23.076923076923%
    Good (3)
    23.076923076923%
    Satisfactory (2)
    15.384615384615%
    Subpar (5)
    38.461538461538%
    2.61

Company summary

At Rent-A-Center, we're passionate about what we do and who we serve. Our mission is simple, “To improve the quality of lives for our coworkers and our customers.” We serve our coworkers by offering rewarding careers with the opportunity to make a difference from day one and the ability to advance quickly. We serve our customers by providing them access to quality merchandise they want and need for their homes. Our commitment to service has kept us at the top of the rent-to-own industry, and we're looking for people who share our passion.

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Company info

Who we are

Products, services

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Today, more than one million customers rely on the brand-name products and services Rent-A-Center provides. Rent-A-Center owns and operates more than 3,000 stores in 50 states, Washington, D.C., Canada, and Puerto Rico; there are also more than 200 franchise locations. We also have several other companies under our umbrella: AcceptanceNOW, National Product Services, Get It Now!, and Home Choice. AcceptanceNOW partners with retailers nationwide to offer them a new way to serve their customers and drive their revenue. Through our lease purchase program we give our clients a competitive edge while giving their customers the opportunity to shop where they want and get what they want without having to settle. Our corporate headquarters are located in Plano, Texas. Rent-A-Center is laser-focused on new business initiatives and innovation that will improve our ability to serve our customers and drive our company’s success.

Location

For applicants

Videos

RAC HR Culture

What we offer

What is special about working for us?

At Rent-A-Center, we're passionate about what we do and who we serve. We serve our coworkers by offering rewarding careers with the opportunity to make a difference from day one and the ability to advance quickly. We serve our customers by providing access to the high quality merchandise they want and need to fill their homes. Our commitment to service has kept us at the top of the rent-to-own industry, and we're looking for people who share our passion to help us continue to grow.

How would we describe the company culture?

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Rent-A-Center is a company where we value many things. We value our history and respect the places we have been and the people who have helped us get to where we are today. We value our culture and the success that it has given us and our many coworkers.

Our fast-paced work environment and our diverse workforce challenge us to constantly be challenging and learning from one another. Top all that off with an excellent benefits package to enhance a great career. All are things that help make Rent-A-Center the employer of choice for more than 20,000 coworkers.

Reviews for Rent-A-Center

Reviews - What employees say

2.40 Employees say
2.61 Applicants say
Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered
  • Company
    Rent a center
  • City
    Plano
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

is offered
  • 13.May 2018
  • Employee

Company Culture

They will lie cheat and steal

Support from management

are you kidding me

Teamwork

everyone is out for themselves

Freedom to work independently

that's the problem.

Internal Communication

its all lies

Gender Equality

nope...a female make the same as you but does not do the same work.

Attitude towards older colleagues

everybody hates the other

Career Development

waste of time

Overall compensation for your work

lmao

Office / Work Environment

nothing but complaints

Environmental Friendliness

but they are all fake smiles

Work-Life Balance

whats that

Company Image

read the news paper or internet, they are selling the company.

Job Security

laid off

Handicapped Accessibility

i guess for customers

Workplace Safety

just as long as you get that payment or merchandise back.

Challenging Work

ohhh hell yeah

Inclusive / Diverse

but 9 time out of 10 your manager is racist.

Suggestions for improvement

  • find yourself a real job.

What I like about the company

leaving

What I dislike about the company

everything

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

is offered is offered is offered is offered is offered
  • Company
    Rent a center
  • City
    Plano
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Others

The following perks were offered to me

is offered
  • 10.May 2018
  • Employee

Company Culture

No such thing as support for the Employee in regards to personal needs.

Support from management

They are too strictly corporate process and procedure minded, no flexibility when needed.

Freedom to work independently

see above

Work-Life Balance

Due to their required Saturdays you will miss your kids soccer games, the little league games, etc.

Job Security

They manage by intimidation and constant threats of dismissal.
Their motto should be "here today, gone tomorrow"

What I like about the company

The money was very good.

What I dislike about the company

They allow mid-management and upper management to constantly threaten those in their charge with termination. The term most commonly used today would be 'bullying'.

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

is offered is offered is offered is offered is offered
  • Company
    Rent-A-Center, Inc.
  • City
    Plano
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

is offered is offered

Review averages

  • 136 employees say

    Excellent (23)
    16.911764705882%
    Good (10)
    7.3529411764706%
    Satisfactory (41)
    30.147058823529%
    Subpar (62)
    45.588235294118%
    2.40
  • 13 applicants say

    Excellent (3)
    23.076923076923%
    Good (3)
    23.076923076923%
    Satisfactory (2)
    15.384615384615%
    Subpar (5)
    38.461538461538%
    2.61

kununu score comparisons

Rent-A-Center
2.42
149 reviews

Industry average (Service and Support)
3.21
76,035 reviews

kununu average
3.28
2,610,000 reviews