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3.44
  • Feb 9, 2016

Inbound call receiver

company Resort Travel and Exchange
City Asheville
Are you a Current or Former Employee? Former job since 2013
Position Others
Department Others

Suggestions for improvement

  • Encorage sales force to drive potential customers into affordable plans. Be honest, and provide exceptional customer support.

I like about the employer

helpfull supervision, friendly environment

I dislike about the employer

The position of an inbound call receiver was exhausting. Having to deny with people who were promised anytime timeshare dates due to limited or non existent availability was heartbreaking. These "owner's" were convinced to purchase packages well beyond their means. Due to a lengthy contract, and build up of non existent reservation dates, majority of "purchasers" suffered financial hardships.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,341,000 reviews

Resort Travel and Exchange
3.44
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,142 reviews

Resort Travel and Exchange
3.44
Average of Telecommunications
3.16