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Safelite Autoglass:What's it like to work here?

United States Industry Automotive
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Review averages

  • 69 employees say

    Excellent (23)
    33.333333333333%
    Good (6)
    8.695652173913%
    Satisfactory (17)
    24.63768115942%
    Subpar (23)
    33.333333333333%
    2.79
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Safelite Autoglass

Reviews - What employees say

2.79 Employees say
0.00 Applicants say
  • 31.May 2018
  • Employee

Freedom to work independently

Very structured

Suggestions for improvement

  • Provide an accurate portrayal of the job duties when recruiting new hires. I was told I was being hired to be an insurance claims adjuster and that job could lead to field adjusting. That's wrong. The only adjusting duties will be single car accidents with no third party and no injuries. If you want more you'll have to work for another company.

What I dislike about the company

Call center culture.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Healthcare (including vision and dental) is offered
  • Company
    Safelite Solutions, LLC
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered

Company Culture

This a Call Center. Very high employee turnover.

Career Development

Very high turnover

Suggestions for improvement

  • Tell the recruiting dept. to accurately explain the job duties and describe the Call Center culture. Some of your new hires quit jobs to work at your company only to find out the job is not as described. It's a call center. Your leadership is terrible and the USAA trainers are incompetent.

What I like about the company

Clean building

What I dislike about the company

This is a call center. If they recruit you under the premise of being a claims adjuster for USAA you will only be adjusting single car accidents. No third party. No injury. No liability. You will take calls from adverse carriers and transfer them to the adjusters. Very limited. 7 hour work day. 2 20 minute breaks and NO lunch break.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Desirable office location is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Safelite Auto Glass
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered
  • 02.May 2018
  • Employee

Suggestions for improvement

  • Great place to work everyone should work with me

What I like about the company

Best place I have ever worked.

What I dislike about the company

Wish I could go back to the main building

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Reimbursed daycare is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Safelite Auto Glass
  • City
    Columbus
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 69 employees say

    Excellent (23)
    33.333333333333%
    Good (6)
    8.695652173913%
    Satisfactory (17)
    24.63768115942%
    Subpar (23)
    33.333333333333%
    2.79
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Safelite Autoglass
2.79
69 reviews

Industry average (Automotive)
3.04
54,110 reviews

kununu average
3.30
2,661,000 reviews