- Saint Cloud Metro Bus08.Dec 2015
Supervisors/managment cannot be trusted. It is a very rare thing to hear positive reinforcement of commendations of any kind. Supervisors /management will only contact you when you do something "bad".
It is truly a place that an employee needs to realize that "no news is good news".
Support from management
One star is too high if a rating.
As for the union workers, they all work together well, just can't trust everyone and there are a handful who will stab you in the back when they get the chance.
Freedom to work independently
You are a robot to this company and it is mandatory to clear all decisions and actions through management before doing anything, but, if things go wrong after clearance you will be held completely responsible and disciplined as if you had never got the ok from management.
Communication...what is that? It has been ny experience that work environments that stress how important communication is, usually don't communicate well at all. Saint Cloud Metro Bus fits that description exactly.
However...if a new policy is posted during your work shift and you happen to do something against the new policy, you will be held responsible for it.
Women have the same opportunities as men, in fact they probably have more opportunity being this company is focusing so strongly on diversity it is currently risking being blamed for "reverse discrimination". That part you will need to research and understand before deciding to apply, especially if you have white skin.
Attitude towards older colleagues
Middle-aged or older are being hired, but the more senior employees get the same treatment and recognition as anyone else. When your anniversary date comes, you just get a photo with the executive director who you never see any other day and that photo is then put on the company announcement slideshow tv in the employee lounge.
There is no career advancement in this company.
Overall compensation for your work
The wages are very good for this small town of 65,000, however when considering all that one does for this job with dealing with the wide variety of customers and handling wheelchairs as well as being alert to what is happening around you at all times...the job is grossly underpaid.
The benefits are reasonable, not the best, but sufficient. The one good thing is the company pays medical premiums 100%, so you never have to worry about paying the medical insurance company and the money is not deducted from your pay, but you must pay union dues which is deducted from your pay. Which is about $40 a month taken from first bi-weekly paycheck of each month.
Office / Work Environment
Working conditions are fine and within acceptable levels for the job.
The company does what it can to be socially aware. Saint Cloud Metro Bus does have an influence on the community and is present in many ways. In 2014 got a brand new fleet of Compressed Natural Gas fueled buses which is a cleaner fuel than diesel.
Work-life balance is pretty much nonexistent. Holiday pay and sick leave time is given, however there is an extremely strict procedure to follow to use your earned time off, and there is no guarantee you will get that time off except for the time off you "bid" for at the beginning of the year on seniority basis.
You talk to anyone who works for the company, or uses the service, or any citizen of the community and the vast majority will not have anything positive to say about the company overall. You may hear about good deeds the company does in and around the community, but as for the company itself, no one really has any good to say.
There is no job security. Even with a union position, the union acts like it defends its mandatory members (remember...you have no choice to be part of the union) but Saint Cloud Metro Bus holds its employees to such high scrutiny that firings are a way of life. So much so, the company is now at least 9 drivers short, advertising in the paper, and billboards around the local and extended area to fill the positions, and those who get hired are let go a couple weeks into training because of little things. Even if that person had years of mass transit experience elsewhere. This means the work of 9 drivers is then forced onto the current employees which gives them less work-life balance which is already slim to none.
Being a public facility....they must provide disabled accessibility by law and by building code.
Does the place comply with OSHA standards....not sure...but training is largely lacking for an accident free work place. It is especially lacking for training drivers and the cleanup crew for bodily fluid cleanup on buses. Drivers never truly know the procedure for what they need to do other than sprinkle cat litter on the spill, the cleanup crew doesn't do more than just sweep the absorbed fluid off the floor. There is a more extensive process that needs to be followed, but is not taught.
Regardless of doing the same repetitive work each day, there is still a sense of being part of something for the greater good of the community which gives one some pride in what they do to transport people around the metro area so they can carry on about their lives.
Inclusive / Diverse
Management does not appreciate employees who have opinions or ideas that could help improve the company. Remember...management wants robots for employees...not humans.
Suggestions for improvement
- A novel could be written in this section for what needs improvement. In short, two options: Management and supervisors begin following policies and laws to the high scrutiny they expect from the employees to keep everything on an even playing field, or they start to relax a bit and allow humanity to come back into the workplace.
What I like about the company
Set schedule for three months, then a schedule bid is performed and you can get a new schedule. ( Bidding is done by seniority so you choose from schedules remaining). Changing schedule every three months kept things a little less monotonous. I also liked the overtime after 8 hours. Most companies you get overtime after 40 hours.
What I dislike about the company
The bullying behavior of a couple supervisors and all of management. I watched it happen too much how supervisors would gang up on an employee and watch every move they would make, then suddenly that person would not be around anymore. Micromanaging is a way of life at Saint Cloud Metro Bus. Supervisors and management can do whatever they want however they want but the employees are held down with a firm hand. Supervisors and management are above policy and the law, but employees are expected to follow every policy and law to the exact specifications at all times no matter circumstances and no exceptions are made.
The following benefits were offered to me
- CompanySaint Cloud Metro Bus
- CitySaint Cloud
- Are you a Current or Former Employee?Former job since 2015