Skip over menu?
  

Saint Cloud Metro Bus:What's it like to work here?

United States Industry Transportation and Logistics
Skip over sub-menu?
Saint Cloud Metro BusSaint Cloud Metro BusSaint Cloud Metro Bus
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.94
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Saint Cloud Metro Bus

Reviews - What employees say

1.94 Employees say
0.00 Applicants say
  • 08.Dec 2015
  • Employee

Company Culture

Supervisors/managment cannot be trusted. It is a very rare thing to hear positive reinforcement of commendations of any kind. Supervisors /management will only contact you when you do something "bad".

It is truly a place that an employee needs to realize that "no news is good news".

Support from management

One star is too high if a rating.

Teamwork

As for the union workers, they all work together well, just can't trust everyone and there are a handful who will stab you in the back when they get the chance.

Freedom to work independently

You are a robot to this company and it is mandatory to clear all decisions and actions through management before doing anything, but, if things go wrong after clearance you will be held completely responsible and disciplined as if you had never got the ok from management.

Internal Communication

Communication...what is that? It has been ny experience that work environments that stress how important communication is, usually don't communicate well at all. Saint Cloud Metro Bus fits that description exactly.

However...if a new policy is posted during your work shift and you happen to do something against the new policy, you will be held responsible for it.

Gender Equality

Women have the same opportunities as men, in fact they probably have more opportunity being this company is focusing so strongly on diversity it is currently risking being blamed for "reverse discrimination". That part you will need to research and understand before deciding to apply, especially if you have white skin.

Attitude towards older colleagues

Middle-aged or older are being hired, but the more senior employees get the same treatment and recognition as anyone else. When your anniversary date comes, you just get a photo with the executive director who you never see any other day and that photo is then put on the company announcement slideshow tv in the employee lounge.

Career Development

There is no career advancement in this company.

Overall compensation for your work

The wages are very good for this small town of 65,000, however when considering all that one does for this job with dealing with the wide variety of customers and handling wheelchairs as well as being alert to what is happening around you at all times...the job is grossly underpaid.

The benefits are reasonable, not the best, but sufficient. The one good thing is the company pays medical premiums 100%, so you never have to worry about paying the medical insurance company and the money is not deducted from your pay, but you must pay union dues which is deducted from your pay. Which is about $40 a month taken from first bi-weekly paycheck of each month.

Office / Work Environment

Working conditions are fine and within acceptable levels for the job.

Environmental Friendliness

The company does what it can to be socially aware. Saint Cloud Metro Bus does have an influence on the community and is present in many ways. In 2014 got a brand new fleet of Compressed Natural Gas fueled buses which is a cleaner fuel than diesel.

Work-Life Balance

Work-life balance is pretty much nonexistent. Holiday pay and sick leave time is given, however there is an extremely strict procedure to follow to use your earned time off, and there is no guarantee you will get that time off except for the time off you "bid" for at the beginning of the year on seniority basis.

Company Image

You talk to anyone who works for the company, or uses the service, or any citizen of the community and the vast majority will not have anything positive to say about the company overall. You may hear about good deeds the company does in and around the community, but as for the company itself, no one really has any good to say.

Job Security

There is no job security. Even with a union position, the union acts like it defends its mandatory members (remember...you have no choice to be part of the union) but Saint Cloud Metro Bus holds its employees to such high scrutiny that firings are a way of life. So much so, the company is now at least 9 drivers short, advertising in the paper, and billboards around the local and extended area to fill the positions, and those who get hired are let go a couple weeks into training because of little things. Even if that person had years of mass transit experience elsewhere. This means the work of 9 drivers is then forced onto the current employees which gives them less work-life balance which is already slim to none.

Handicapped Accessibility

Being a public facility....they must provide disabled accessibility by law and by building code.

Workplace Safety

Does the place comply with OSHA standards....not sure...but training is largely lacking for an accident free work place. It is especially lacking for training drivers and the cleanup crew for bodily fluid cleanup on buses. Drivers never truly know the procedure for what they need to do other than sprinkle cat litter on the spill, the cleanup crew doesn't do more than just sweep the absorbed fluid off the floor. There is a more extensive process that needs to be followed, but is not taught.

Challenging Work

Regardless of doing the same repetitive work each day, there is still a sense of being part of something for the greater good of the community which gives one some pride in what they do to transport people around the metro area so they can carry on about their lives.

Inclusive / Diverse

Management does not appreciate employees who have opinions or ideas that could help improve the company. Remember...management wants robots for employees...not humans.

Suggestions for improvement

  • A novel could be written in this section for what needs improvement. In short, two options: Management and supervisors begin following policies and laws to the high scrutiny they expect from the employees to keep everything on an even playing field, or they start to relax a bit and allow humanity to come back into the workplace.

What I like about the company

Set schedule for three months, then a schedule bid is performed and you can get a new schedule. ( Bidding is done by seniority so you choose from schedules remaining). Changing schedule every three months kept things a little less monotonous. I also liked the overtime after 8 hours. Most companies you get overtime after 40 hours.

What I dislike about the company

The bullying behavior of a couple supervisors and all of management. I watched it happen too much how supervisors would gang up on an employee and watch every move they would make, then suddenly that person would not be around anymore. Micromanaging is a way of life at Saint Cloud Metro Bus. Supervisors and management can do whatever they want however they want but the employees are held down with a firm hand. Supervisors and management are above policy and the law, but employees are expected to follow every policy and law to the exact specifications at all times no matter circumstances and no exceptions are made.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Saint Cloud Metro Bus
  • City
    Saint Cloud
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Others
  • 19.Nov 2015
  • Employee

Company Culture

Employee morale is so low, it is almost nonexistent. Compliments are almost never given from supervisors/managers. They are so focused on "correcting" what is "wrong" with swift judgement and discipline.

Support from management

Micromanaging is encouraged. Street Supervisors follow employees on transit routes and record any "mistakes" in driving in employee file. Discipline is then swift and does not fit the "crime".

Teamwork

Employees work great together! However there is much strife between management, unions, and employees.

Freedom to work independently

You are a robot. Any actions MUST be cleared before executing, even in emergency situations where time is sensitive. Supervisors/managers will tell you how those actions should be executed and when.

Internal Communication

There is no standard flow of communication. When updates are made to policies and procedures everyone is confused (including supervisors and management) which leaves employees vulnerable to discipline for doing something "wrong" no one is really certain about if the policy is changed or not.

Gender Equality

Women are strongly represented even in a male dominated occupation

Attitude towards older colleagues

Senior workers can be hired, but must meet federal regulated physical and medical requirements for transportation. Office work is open. Long-serving employees are only remembered by having their name, photo, and anniversary date displayed on the company announcement tv.

Career Development

There is no provision for personal growth/advancement. As for working up the ranks from employee to supervisor or higher positions...good luck.

Overall compensation for your work

For a job that does not require any degree, the pay is pretty good and then to add a solidly built benefits package where the company pays for the health insurance (employees is still responsible for medical bills insurance does not cover) It is a pretty good deal. Salaries are direct deposited on time.

Office / Work Environment

Buildings have proper ventilation, noise in building and vehicles are what one would expect for such environments. Technology is slightly lacking by being behind about 10-20 years depending on what technology one is referencing.

Work-Life Balance

There is almost no work-life balance. Once you get a schedule you MUST show for your shift. The shift you get is based on seniority, and if you just began working you will get hit with the worst shifts or being a "Spare" driver where you have no set schedule. If personal emergencies arrise you will be reprimanded and risk losing your job even if you contact management/supervisor and even if the even was absolutely no fault of your own.

Company Image

For 2.5 years I have not heard any good about Saint Cloud Metro Bus from former coworkers, the public who uses the transit system, nor the general public in the community.

Job Security

There is no total security in any job or position, but one would think that being a government employed and union represented worker that your position is pretty solid, but with the micromanaging and looking for any little thing to get employees in trouble, you're better off looking elsewhere for job security.

Handicapped Accessibility

Being a public facility, they must have everything accessible by all state and federal laws.

Workplace Safety

Annual refresher courses on handling body fluid spills and other emergencies should be implemented, but overall it is a safe place to work when only considering physical safety.

Challenging Work

There is a sense of accomplishment. Helping the community travel around the metro area and being a part of people's lives is always great!

Inclusive / Diverse

Employees have no influence on any decision making process. When meetings are held, the way things are handled is that management is informing employees of a decision that has already been made, however, it is presented in a way to make employees feel like they matter by asking for employee input only out of obligation of having meetings for such decisions.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Saint Cloud Metro Bus
  • City
    Saint Cloud
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Others

Other company profiles

Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.94
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Saint Cloud Metro Bus
1.94
2 reviews

Industry average (Transportation and Logistics)
3.02
57,770 reviews

kununu average
3.30
2,676,000 reviews