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Salvatori RS:What's it like to work here?

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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.44
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Salvatori RS

Reviews - What employees say

3.44 Employees say
0.00 Applicants say
  • 12.Jan 2016
  • Employee

Company Culture

Company has a nice veneer to it, yet they have a lot going on they do not disclose that affect one's future with the company.

Support from management

Constant coaching, both live and reviewing. Full support all around from both customer service and sales floors. By far the strongest suit of the company.

Teamwork

Overall, had a sense of feeling included. Enjoyed most of my coworkers and our interactions.

Freedom to work independently

No set script, just several points that had to be hit for quality. It was still possible to fail quality even when hitting these points, if they didn't like the way you hit them. Goals were unclear at times.

Career Development

As is with most call centers of less than outstanding repute, they have a culling of employees when there is a lull in the income. Even as a top performer in the company, I was one mistake away from being let go.

Overall compensation for your work

As an entry level Sales/Retention job, the pay was not bad. Commissions, initially, were very plentiful. Toward the end, SrS withheld commissions for often unclear or undisclosed reasons. Caused much havoc in financial stability for all employees.

Environmental Friendliness

Bought Chinese throw away e-cig products and sold them at high prices to the most financially unstable people possible. Advertised to them specifically via radio commercials in rural and low income areas

Company Image

Obviously they take themselves very seriously. Both the employees and most investors find out most of it is a facade to mask the fact they are overcharging for cheap products to people that don't know any better, while getting locked into a monthly payment plan. Customers are forced to wait for up to 2 hrs and have to cancel by calling in.

Job Security

I was let go, even as a top performer. They had unclear requirements toward the end, and they had deemed me 'uncoachable.' over an almost 2 year on-and-off employ, I had generated tons of revenue for the company. The reality of the situation was that I was making a livable amount of money and the company was more interested in hiring an El Salvadorian call center rather than footing the cost of its employees. They systematically let go all but a select few employees soon after acquiring the cheap labor in South America.

Handicapped Accessibility

All of the bases are covered in this regard.

Workplace Safety

Breaks were encouraged and Lunches were very lax. One of the other very nice points of working for this job.

Challenging Work

Difficult, demeaning work. Constantly handling negativity due to customers being charged certain amounts of money unbeknownst to them.

Inclusive / Diverse

New ideas were encouraged, but rarely incorporated. Management did what management does, regardless of the employees concerns. (not unlike most companies, mind you)

Suggestions for improvement

  • Advertise in sensible places and make your product more desirable! Your net revenue per customer is so low because of systemic problems. There is so much potential here, but it is wasted due to cut corners and shady practices.

What I like about the company

People were always really upbeat and, for lack of a better word, cool. Enjoyed the overall feel when things were going well. Management constantly had great rapport with almost every single employee.

What I dislike about the company

The business practices SRS decided to adopt from the early Vapex days to the current O2PUR campaign have been nothing shy of predatory. There is a facade of being a company committed to helping people quit smoking, but in all reality it is a reverse-robin h00d scenario. There were times where the company refused to issue a refund in scenarios in which people were in dire straights just due to no legal obligation, even when the money was taken semi-fraudulently. There are many blurred lines with the business practices.

Company Culture
2.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered
  • Company
    Salvatori RS
  • City
    Murray
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Distribution/sales

Other company profiles

Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.44
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Salvatori RS
3.44
1 review

Industry average (Other Industries)
3.26
150,583 reviews

kununu average
3.30
2,665,000 reviews