- Sam's Town Hotel & Casino10.Dec 2015
As a supervisor, I am always aware of how hard my team works, and show my appreciation accordingly. I trust those around me (other supervisors), but trusting upper management(exec level) is harder to obtain.
Support from management
Support is rarely, if ever, offered to those of us on the front line. Some shift managers delegate everything while they spend 6-7 hours in the office, some are VERY critical and prefer to micro-manage.
Those of us on the floor work well together, but there are busy times when there's no way to keep up with a demanding workload.
Freedom to work independently
Everyone has their own section to manage. A supervisor who is overloaded can normally rely on someone in an adjacent section to help out.
No pre-shift briefing (see comments at the end).
Everyone has more than enough opportunity to advance if they choose to accept the challenge.
Attitude towards older colleagues
No problems in this area worth mentioning.
As the years have gone by, departments are eliminated and otherwise absorbed by other areas.
Overall compensation for your work
Salaries, whether hourly or not, are capped at a certain level. 401k is available of course, but the company doesn't match as well as some. Health insurance is available, but Boyd Gaming makes us jump through more & more hoops to get the reduced premium with each passing year. The hoops: Speaking to a health coach, setting & making a goal. Having your doctor fill out and send in your biometric stats (b.p., cholesteral, weight, BMI, etc.).
Office / Work Environment
Barely tolerable working conditions. Computers usually work pretty well, but associated peripherals do NOT. Printers get abused, and result in broken paper trays/misfeeds. Software glitches cause needless headaches when printing important items (wrong paper pulled from the tray, have to void and start over. Huge time waster). Podium/computer workstations are very old and broken down. Some have sharp edges that could potentially cause serious injury.
Actively involved with local charities/United Way.
The property here in Shreveport does not have a positive image with its employees.
It depends on the department. When entire departments are eliminated, there are those who are not qualified to transfer to another.
It's not perfect, but there are no major hurdles.
Our department has recurrent safety training using computer testing. I don't know about other departments.
There are occasional slow periods, but there are plenty of times when the workload can be overwhelming. If I manage to work my shift without losing my job, that is my accomplishment.
Inclusive / Diverse
Suggestions for improvement
- Clean sweep of executive management.
- The executive chairman of Boyd Gaming is just a figurehead. I wonder how much he knows about what actually happens at this property?
What I like about the company
I'm not unhappy with my pay, although it will eventually be capped (like everyones). No performance or yearly bonus expected to offset this.
What I dislike about the company
Some shift managers lack of teamwork/lack of respect for their subordinates/micromanagement. Upper management covering up or otherwise lying about major incidents involving forged internal paperwork.
The following benefits were offered to me
- CompanySam's Town Hotel & Casino
- Are you a Current or Former Employee?Current employee