Suggestions for improvement
- Sanford Health needs to learn to not just "say" they care about patient safety, employee job satisfaction, employee retention. They are sending out emails from management all the time about how they really truly care about these things and how they are important. But, do I actually see this in my day-to-day work? Saying something and meaning it are two different things. Sanford Health is like your frugal cheapskate cousin that you never want to invite to dinner because you know you'll be stuck paying the bill. Sanford needs to learn that sometimes spending money and investing in employees can actually save money in the long run. If you spend the money you're unwilling to spend and provide safe staffing levels, you may actually save money in costly medical errors, lessened lengths of patient stay, reduced readmissions, and reduced turnover among staff... AND, you might just even see an improvement in your patient satisfaction scores (which I personally don't think should really matter that much - but sadly this is a big ticket item in financial reimbursement for hospitals). Also, ELIMINATE any "bonuses" paid to managers for coming in under-budget in their department. It is painfully obvious that some (if not all) managers are given bonuses for coming in under-budget because this is all many of them care about. When you can tell you (as a person) don't matter to your boss, when your boss wastes time arguing with you about paying you for what amounts to $4 of time on your paycheck - THERE IS A PROBLEM! Sanford, as an enterprise, makes you feel like a burden to them because having to pay you a salary is COSTING them money. They do not make you feel like the asset that you truly are.
What I like about the company
Before Sanford Health become focused on making everything the same "enterprise-wide," I felt the company was much better to work for. Now, everything is standardized like a giant machine. We don't have a local HR office anymore. We don't have any input on any decisions. All decisions are made top-down and everything is now based out of Sioux Falls to make things more "efficient for everyone" (read: cheaper for Sanford). If you like to feel like a small cog in large machine that's sole focus is making money or saving money, this is the place for you!
What I dislike about the company
Sanford Health has gone completely down the drain in the past few years. As an employee, you become acutely aware that you do not matter to this company. All that matters to this company is making money or saving money. They drill it into your head every day that you need to "watch the budget." Who cares if we sacrifice quality healthcare or patient satisfaction? We need to save money!! Buy the cheaper IV bags, buy the cheap IV start kits that fall apart repeatedly and needlessly expose patients to infection... because we need to save money!
And, while we're at it, I'm going to tell 3 or 4 of the nurses on this unit to go home today because we need to save on the "budget." So, you need to pick up their work load and lose your mind by the end of the day. Thanks, so glad you're willing to work harder and less safely to save Sanford money! Because, if we save on the budget, I (your manager) get a bigger bonus at the end of the year, yay! Though, we won't be giving you much of a raise, maybe $0.20/hr per year... because we don't believe in anything that would cost us money!! Like I said, we're all about money! That's all you'll hear about from your managers every day - MONEY MONEY MONEY!!!