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Santander Bank:What's it like to work here?

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Review averages

  • 27 employees say

    Excellent (1)
    3.7037037037037%
    Good (2)
    7.4074074074074%
    Satisfactory (11)
    40.740740740741%
    Subpar (13)
    48.148148148148%
    2.07
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.78

Company summary

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We're Santander. As part of one of the largest global banks, Santander Bank offers a world of opportunity. With over 8,000 team members in the U.S., we're recruiting people like you who want to be challenged and strive for something better. At Santander, you'll be rewarded with competitive compensation and market leading benefits. You'll have access to comprehensive career development programs that empower you to grow and advance. You'll discover a company where you can shape a bright future.


Numbers

Employees

5001-10,000 employees

Company info

Who we are

Products, services

Santander is a retail and commercial bank, based in Spain, with a presence in 10 main markets. Santander is the largest bank in the euro zone by market capitalization. Founded in 1857, Santander had EUR 1.24 trillion in managed funds, 103 million customers, 13,927 branches – more than any other international bank – and 182,958 employees at the close of 2013.

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It is the largest financial group in Spain and Latin America. It also has significant positions in the United Kingdom, Portugal, Germany, Poland and the northeast United States. Santander registered EUR 4.37 billion in attributable profit in 2013, an increase of 90% from the previous year.


Company outlook

We aim to make your banking life easier by providing convenient and smart ways to spend, save, and manage your money – from basic checking and savings accounts to comprehensive financial solutions. And we deliver them in a friendly and caring manner. By helping you match the right tools to your specific needs, we help you make real and meaningful progress toward your goals.

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Location


  • 75 State Street
    Boston, 02109
    United States
Locations (international)

Our headquarters are in Boston, but our hundreds of branches, thousands of ATMs, and round–the–clock online and mobile banking capabilities mean that we're here for you wherever and whenever you need us. We even have convenient ATMs in nearly every CVS store.

Search our locations worldwide! 

For applicants

Videos

Consumer and Business Banking Careers at Santander
Who is Santander?

What we offer

What is special about working for us?

We're Santander. As part of one of the largest global banks, Santander Bank offers a world of opportunity. With over 8,000 team members in the U.S., we're recruiting people like you who want to be challenged and strive for something better. At Santander, you'll be rewarded with competitive compensation and market leading benefits.

You'll have access to comprehensive career development programs that empower you to grow and advance. You'll discover a company where you can shape a bright future.

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How would we describe the company culture?

Simple, Personal & Fair embodies how all Santander's professionals think and operate, and represents what our customers expect of us as a bank.

It defines how we conduct business and take decisions, and the way in which we interact with customers, shareholders and society.

  • Simple, Personal & Fair is the key to becoming the go-to bank for our customers and the top employer for our staff.
  • We offer an open-door service to all customers, providing simple, easy to understand and uncomplicated products. 
  • We use clear, concise and understandable wording. 
  • We enhance our processes every day; streamlining processes and eliminating unnecessary steps for both customers and staff. 
  • We serve each customer separately through a personalised service, offering a range of products and services to enable each individual to decide what best suits their needs. 
  • We strive to ensure each of our customers feels special and valued. 
  • We remain faithful to our professionals and help them reach their potential and achieve their goals. 
  • We deal with our customers in a fair and equal manner, ensuring transparency and resolving any complaints as quickly and diligently as possible. 
  • We forge relationships that are beneficial to shareholders, customers, staff and the Bank alike because we understand that what is good for them is also good for the Bank. 
  • We are trustworthy, deliver on promises and take responsibility for the commitments we have assumed with customers.

What else should applicants know about us?

Transforming the world and the future through education.

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Our innovative Santander Universities initiatives create long–term, strategic alliances with higher learning institutions around the world.

The Santander Group has made a long-term commitment to the higher education sector. Since 1996, Santander Universities has been collaborating with colleges, universities, and research centers. Globally, we have more than 1,200 partnerships. In the U.S., there are more than 40 partnerships.

We believe that supporting higher education is the best way to give back to the communities we serve. As a result, we expand educational opportunities through college readiness; service learning; science, technology, engineering, and mathematics; study abroad; societal impact; faculty research; internships; entrepreneurship; and global workshops.

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Application advice

Preferred application method


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The hiring process in Banco Santander is made thinking of you. Your experience during all the process is a very important issue for us and we want to meet your expectations.

Search our current job opportunities today! 

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Reviews for Santander Bank

Reviews - What employees say

2.07 Employees say
2.78 Applicants say
  • 15.Aug 2017
  • Employee

Company culture

We have no culture.

Support from Management

Haha! I'll leave it at that.

Teamwork

Your teammates are great but the leadership is terrible.

Communication

Only negative criticism. If you do something well, don't except to be recognized.

Work-Life Balance

The company does not care.

Challenging Work

It's challenging as no one knows what they're doing.

Suggestions for improvement

  • Hire better leaders. The leaders we have now are focusing on all the negatives, demotivating their teams, not helping them succeed, micromanaging. It's an awful environment to work in, which is why everyone is leaving.
  • 27.Jul 2017
  • Employee

Support from Management

Terrible turnover. Good people leaving in droves.

Teamwork

Credit works against sales rather than collaborating.

Suggestions for improvement

  • Put more emphasis on Institutional knowledge and retention. Eliminate the forced curve for reviews.

What I like about the company

Office was close to my house. Co-workers were great.

What I dislike about the company

Regional Management didn't know our department. Constant turnover. Really good people are leaving with little effort to retain.

  • 28.Jun 2017
  • Employee
Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
0.00
Challenging Work
2.00
Inclusive/Diverse
1.00

Review averages

  • 27 employees say

    Excellent (1)
    3.7037037037037%
    Good (2)
    7.4074074074074%
    Satisfactory (11)
    40.740740740741%
    Subpar (13)
    48.148148148148%
    2.07
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.78

kununu score comparisons

Santander Bank
2.10
28 reviews

Industry average (Banking)
3.23
40,974 reviews

kununu average
3.09
2,066,000 reviews