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Sears:What's it like to work here?

United States Industry Retail/eCommerce
SearsSearsSears
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Review averages

  • 224 employees say

    Excellent (47)
    20.982142857143%
    Good (55)
    24.553571428571%
    Satisfactory (57)
    25.446428571429%
    Subpar (65)
    29.017857142857%
    2.80
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.90

Other company profiles

Reviews for Sears

Reviews - What employees say

2.80 Employees say
2.90 Applicants say
  • 03.Mar 2017
  • Employee
Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job security
4.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00
  • 01.Mar 2017
  • Employee

Work-Life Balance

Needed to take sick child to doctor and Assistant Manager told me my husband should take her, didn't want me to take off.
I took off any way, I told him if he took his children to doctor if they were sick and he said that was his wife's job since she was the mother. I said " I am the mother and I would be taking my child to the doctor."

Suggestions for improvement

  • Listen to the people working the job for suggestion to improve, not the people sitting in an office far-removed from the actual job.

Company culture

They preach "culture" but totally non-existant outside of the Hoffman Estate golden palace. Not felt in stores.

Support from Management

Totally unrealistic! Only 1 cashier scheduled & must meet credit card enrollment goals no matter how upset customers are by the time they get to counter. Not an excuse! Employees have NO say! Upper management treats store managers like a puppet.

Career Development

They always promise growth, but no training is extended in reality due to lack of payroll hours.


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Review averages

  • 224 employees say

    Excellent (47)
    20.982142857143%
    Good (55)
    24.553571428571%
    Satisfactory (57)
    25.446428571429%
    Subpar (65)
    29.017857142857%
    2.80
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.90

kununu score comparisons

Sears
2.80
226 reviews

Industry average (Retail/eCommerce)
3.07
74,626 reviews

kununu average
3.12
1,562,000 reviews