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Sears Holdings:What's it like to work here?

United States Industry Industry
Sears HoldingsSears HoldingsSears Holdings
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Review averages

  • 92 employees say

    Very good (10)
    10.869565217391%
    Good (9)
    9.7826086956522%
    Satisfactory (24)
    26.086956521739%
    Sufficient (49)
    53.260869565217%
    2.16
  • 1 applicant says

    Very good (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    4.40

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Reviews for Sears Holdings

Reviews - What employees say

2.16 Employees say
4.40 Applicants say
  • 19.Jan 2017
  • Employee

Suggestions for improvement

  • Create compensation structure based on growing the customer base and market share. Improve communication levels and put correct people in place to meet sales goals. Find a way to keep employees in place that use experience for future. When I started at the company no one left and all were willing to share information with new employees on how to grow business and become long term employees. Business model is built on customer relationships and ability to both maintain and grow market share. Playing prevent defense for the last 10 years have eroded this giant company into a afterthought.

I like about the employer

Early years of stable business with growing business model, able to work with customer base to provide solution to market needs. Products and people that performed to create best experience for market.

Company culture

The company promotes a culture of "owning it", meaning doing your very best to give customers a great experience. Unfortunately, it doesn't provide you with the resources to accomplish that goal.

Support from Management

The company has a habit of eliminating great assistant managers and hiring sub-par replacements, simply to save money. These assistant managers (and operations managers) are often not skilled in their roles, communicate poorly, and make rash decisions about tasks for the day without consulting employees, which often backfires when multiple tasks fall behind schedule, and the store is unable to catch up.

  • 08.Dec 2016
  • Employee

Thank you

5.00

Support from Management

Managment was always available and great. Goals we're communicated well and realistic.


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Review averages

  • 92 employees say

    Very good (10)
    10.869565217391%
    Good (9)
    9.7826086956522%
    Satisfactory (24)
    26.086956521739%
    Sufficient (49)
    53.260869565217%
    2.16
  • 1 applicant says

    Very good (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    4.40

kununu score comparisons

Sears Holdings
2.19
93 reviews

Industry average (Industry)
2.92
48,236 reviews

kununu average
3.12
1,528,000 reviews