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Securitas Security Services USA:What's it like to work here?

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Review averages

  • 510 employees say

    Excellent (133)
    26.078431372549%
    Good (105)
    20.588235294118%
    Satisfactory (120)
    23.529411764706%
    Subpar (152)
    29.803921568627%
    2.87
  • 4 applicants say

    Excellent (2)
    50%
    Good (0)
    0%
    Satisfactory (1)
    25%
    Subpar (1)
    25%
    3.06

Reviews for Securitas Security Services USA

Reviews - What employees say

2.87 Employees say
3.06 Applicants say
  • 12.Feb 2019
  • Employee

Company Culture

The office people could care less. I asked for help with my insurance. They emailed me a form with a phone number and told me to call. Supervisors vary by site. Hope you get a good one.

Support from management

My personal supervisor is always there to answer his phone with any questions I may have

Teamwork

My boss is constantly telling me about the mishaps other officers have. It doesn't make me work well with them due to their personal lack of integrity

Freedom to work independently

You have to be self motivated. Supervisors work day shift only and do not micromanage

Internal Communication

Communication is clear and efficient

Gender Equality

Very diverse group of employees

Attitude towards older colleagues

They provide wonderful part time psoitons for those in retirement

Career Development

You're pretty much a body put in the field.

Overall compensation for your work

My compensation is sufficient however there are no annual raises or cost of living evaluations

Office / Work Environment

I work in a temperature controlled office with multiple computers and phones

Environmental Friendliness

We don't even recycle plastic and the cans are donated to a local animal shelter when the janitor feels like it

Work-Life Balance

Sometimes overtime can take over your life due to employee turnover rates

Company Image

No career opportunities unless you plan to relocate

Job Security

Access control is needed to keep the clients insurance cost low

Handicapped Accessibility

Our main office is on ground level, however the plant operations are on the second floor with no elevators

Workplace Safety

We are first aid trained

Challenging Work

I provide access control and watch CCTV.

Inclusive / Diverse

Ideas are welcomed and appareciated

Suggestions for improvement

  • There is no policy for calling off work. I would implement a point based system to make it clear to employees where they sit.

What I like about the company

My supervisor is always working to see us succeed. When upper management doesn't assist with what they're supposed to, he steps in and makes sure the problem is resolved in a timely manner. Our supervisor ensures we have a work-life balance by providing a consistent schedule and approving time off request that have been submitted ahead of time.

What I dislike about the company

Upper management (Appleton office) needs to improve thier organization skills as they always seem to be losing paperwork.

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Securitas Securita Services Inc Milwaukee, Wisconsin
  • City
    Rhinelander
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered
  • 12.Oct 2018
  • Employee

Company Culture

Be the boss favorite and you're immune to disciplinary actions.

Support from management

Be the friend of the boss and they'll support you. Otherwise, you'll only hear about how you can improve.

Teamwork

Other will throw you under the bus to get ahead or curry favor with management.

Freedom to work independently

Do your rounds/daily post detail and no one will say anything.

Internal Communication

Unless you work with first shift when your Account Manager/Site Supervisor is working, don't expect to hear from them except through email.

Gender Equality

First site I worked at, everyone was an equal. Second site you got preferential treatment if you were female.

Attitude towards older colleagues

Older officers are generally given "easier" posts, meaning not a lot of technology to manage other than opening a gate.

Career Development

You learn how to talk with all different types of people at your site, but you can only advance if a superior leaves the position. Otherwise, you're stuck at the bottom.

Overall compensation for your work

Paid okay for what you do.

Office / Work Environment

Office spaces/outer posts are generally kept clean and tidy.

Environmental Friendliness

Recycling bins we're all over my second site.

Work-Life Balance

Depends on the site. First site I was at would work with you if you needed time off. Second site, you were lucky to get a vacation day off because of how short staffed the team was.

Job Security

Even if the site is empty, someone has to guard it.

Handicapped Accessibility

Some posts aren't handicap accessible, but you wouldn't be trained for such posts.

Workplace Safety

Being security, you can and will deal with rude and aggressive client employees, but I never heard of an officer getting in a physical altercation

Challenging Work

The work isn't hard, some foot patrol demand a lot of walking, but it's an easy paycheck.

Inclusive / Diverse

If you think of a way that the site can improve, you are told it will be looked into. That means it won't be discussed again, or someone else in management will take credit for your idea.

Suggestions for improvement

  • Actually listening to the officers who are in the outer posts and doing foot patrol would be a good start since they are the ones actually doing the work.

What I like about the company

The other officers I've worked with have been good for the most part. That's about the only thing I can say I enjoyed. It's a good job to have on a resume if you stick with it long enough.

What I dislike about the company

Here's where the list starts. The favoritism is rampant and needs to be addressed by branch management beyond asking the Account Manager/Site Supervisor. Actually listen to the complaints of the officers and take them seriously. A member of leadership should not be able to make a comment about how many sexual harassment complaints he's had and still be employed. Be prepared to deal with a lot of unfair things that can and will happen to you when you work for this company.

Company Culture
3.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Securitas Security Services
  • City
    Lafayette
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others
  • 01.Jul 2018
  • Employee

Company Culture

The company does the absolute minimum for its employees with no regard for morale.

Support from management

Senior management usually has no concern or idea of whats going on or how their decisions affect everyone below them.

However, managers under the "Director" level are awesome and will do what they can for you. Unfortunately, what they can do is limited.

Teamwork

Your co-workers are likely to be the best part of working for SES.

Freedom to work independently

Normally, you will work independently, but you're likely to be part of a team. So, you will share work and collaborate frequently.

Internal Communication

They have basic quarterly updates. But inform the employees of little else.

Gender Equality

Gender equality doesn't seem to be an issue here.

Attitude towards older colleagues

Older colleagues are treated like everyone else. However, I see more leaving than being hired.

Career Development

SES doesn't do much for anyone here.

Overall compensation for your work

Most of my work is highly specialized. The compensation for such work is far too low.

Office / Work Environment

You have everything you need to complete your work, but little else.

Environmental Friendliness

Recycling is available in some areas.

Work-Life Balance

Some positions will pressure you to work long hours. Families are generally given consideration by lower management.

Company Image

It's not a good company.

Job Security

With the current restructuring, it's luck of the draw.

Handicapped Accessibility

Not currently.

Workplace Safety

I don't know anything about safety compliance. But, the office building is a safe place to work.

Challenging Work

The work may be a little challenging at first. But, most of it is repetitive.

Inclusive / Diverse

Diverse opinions fall on deaf ears.

Suggestions for improvement

  • Treat your employees better, compensate them fairly, listen to their suggestions, treat them like adults. Promote growth from within.

What I like about the company

The people. My co-workers are very friendly, helpful and hardworking. If I owned a company, I would happily hire about 90% of the people who work in this building.

What I dislike about the company

The whole place is a joke.

Company Culture
1.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) Match is offered Paid time off is offered
  • Company
    Securitas Electronic Security Inc.
  • City
    Uniontown
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered

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Review averages

  • 510 employees say

    Excellent (133)
    26.078431372549%
    Good (105)
    20.588235294118%
    Satisfactory (120)
    23.529411764706%
    Subpar (152)
    29.803921568627%
    2.87
  • 4 applicants say

    Excellent (2)
    50%
    Good (0)
    0%
    Satisfactory (1)
    25%
    Subpar (1)
    25%
    3.06

kununu score comparisons

Securitas Security Services USA
2.87
514 reviews

Industry average (Service and Support)
3.31
99,051 reviews

kununu average
3.39
3,347,000 reviews