- Serco (Reston, VA / United States)08.Dec 2015
Suggestions for improvement
Serco is "people based" but it's not a people company
newer leadership in UK is positive step
can be insular, too many silos. good comm within corporate, diminished outside or in subs
not an issue....major fed gov contractor....can't afford it to be issue
good internal training
What I don't like is they tend to low ball their bids to secure a contract and then short change managements ability by lowering man hour equivalents and still expect management to fully comply, meet all metrics and achieve profit margins without using overtime.