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Service Access & Management, Inc.:What's it like to work here?

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Service Access & Management, Inc.Service Access & Management, Inc.Service Access & Management, Inc.
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Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (0)
    0%
    Satisfactory (2)
    66.666666666667%
    Subpar (0)
    0%
    3.28
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Service Access & Management, Inc.

Reviews - What employees say

3.28 Employees say
0.00 Applicants say
  • 02.Jan 2018
  • Employee

Suggestions for improvement

  • I would allow anyone who wishes to work from home to do so. There are only some people they allow to do this while others they tend to question the trustworthiness of employees to work from home. They also need to trust in the designated leaders at each site that they know what they are doing.

What I like about the company

They value employee feedback and act on it when possible, they encourage flexibility and work your own hours as long as the job gets done. They value family and understand when things come up so they will work with you when you need it.

What I dislike about the company

The corporate officers are not consistent with their directives. It's very difficult to determine how they will react to something because one day they will all for one thing and then the next day they are against it. They do not appear to know how to run a business

Company Culture
5.00
Support from management
2.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Ability to work remotely is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Service Access & Management, Inc.
  • City
    Pottsville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered
  • 17.Dec 2016
  • Employee

sam

2.89

Company Culture

average

Support from management

no, they dont

Teamwork

no, they dont

Freedom to work independently

very much

Internal Communication

not always

Gender Equality

yes

Attitude towards older colleagues

not really, an option

Career Development

not really

Overall compensation for your work

yes

Office / Work Environment

yes

Environmental Friendliness

not really

Work-Life Balance

average

Company Image

somewhat

Job Security

yes

Handicapped Accessibility

yes

Workplace Safety

yes, very much so

Challenging Work

no

Inclusive / Diverse

average

Suggestions for improvement

  • improve staff training

What I like about the company

the convient hours

What I dislike about the company

the lack of care and knowledge among the staff

Company Culture
2.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Service Access & Management, Inc.
  • City
    Pottsville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

Vehicle allowance is offered
  • 15.Dec 2015
  • Employee

Company Culture

Depends on who you supervisor is

Support from management

Depends on supervisor. The supervisor I had the misfortune of having was arrogant and would not take responsibility for her actions, therefore my rating is low. There were many very good supervisor's at the lower management level that were very good.

Teamwork

Program supervisors and their staff work well together. Upper management at sites feel they are superior to staff under them and treat them with disrespect.

Freedom to work independently

Some programs are extremely difficult to sustain good workers. Some programs are changed just for one person which is unfair

Internal Communication

Site director is only focused on profits for the site. Does not care about the quality of programs and or how well programs are running

Office / Work Environment

Whatever the site director wants dictates the site. She is very controlling

Company Image

Providers indicated SAM did not take responsibility and that new hires did not have enough training.

Inclusive / Diverse

Site director was a dictator.

Suggestions for improvement

  • Treat all employees as equals, respect differences and give more time for training especially in the MH dept. High turnover in that dept . happens for a reason, figure this out and they may keep good employees.

What I like about the company

Benefit package was very good, especially in the paid time and medical plan.

What I dislike about the company

SAM focused on making money and billing. The employees were given so much to do and had to bill for almost every minute of the day. Employees felt like they were constantly being watched by upper management and no matter how much they billed it was never good enough or recognized.

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Service Access & Management, Inc.
  • City
    Pottsville
  • Are you a Current or Former Employee?
    Former job since 2006
  • Position
    Others

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered

Other company profiles

Review averages

  • 3 employees say

    Excellent (1)
    33.333333333333%
    Good (0)
    0%
    Satisfactory (2)
    66.666666666667%
    Subpar (0)
    0%
    3.28
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Service Access & Management, Inc.
3.28
3 reviews

Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.59
56,072 reviews

kununu average
3.30
2,675,000 reviews