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Service Link/LoanCare:What's it like to work here?

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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (3)
    100%
    Subpar (0)
    0%
    2.61
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Service Link/LoanCare

Reviews - What employees say

2.61 Employees say
0.00 Applicants say
  • 30.Sep 2016
  • Employee

Company Culture

Terrific about branding the company and supporting charities

Support from management

Mgmt supports Mgmt and bottom line not staff. Most rarely talk to staff, just communicate down to supervisor

Teamwork

Individual teams work great together but rarely support other teams. A lot of finger pointing.

Internal Communication

Supervisors communicate what they know but that is limited at times. Issues that impact efforts of multiple departmentsources are often discovered and communicated by clients instead of internally

Gender Equality

Good mix of female and male leadership and workforce

Career Development

Great opportunities for entry level advancement, but not so much after supervisor. No career progression training and rarely promotes into mgmt

Overall compensation for your work

Pay is fair if you only perform the tasks of you job description but often assigned higher level responsibilities and special projects without recognition or compensation

Office / Work Environment

Cubicle setting

Environmental Friendliness

Recycle bins for plastic in breakroom

Work-Life Balance

The scale is tipped heavier for work than life especially for supervisors and salaried staff. 60 to 80 hours a week is the norm.

Challenging Work

The work is very interesting. Lots of opportunities to learn. Not too challenging. Must love numbers and have attention to detail

Inclusive / Diverse

Very diverse, many great people.

Suggestions for improvement

  • Communicate across teams and departments. Recognize achievements with bonuses and time off. Promote more from within. Equal salary compensation for responsibilities and efforts, especially for those that know the what and why, not just the how.

What I like about the company

Interesting work

What I dislike about the company

Expectations don't match compensation, Limited recognition or work life balance

Company Culture
4.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Service Link/LoanCare
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Finance

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 13.Aug 2016
  • Employee

Suggestions for improvement

  • Appreciate the employees and the rest will fall into place. Happy employees produce quality work, quality work produces happy clients.

What I like about the company

Work can be interesting and challenging at times, depending on the department you work in.

What I dislike about the company

Several departments do not have a work/life balance due to workload, unreasonable expectations and demanding clients that are catered to.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Service Link/LoanCare
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
  • 11.Dec 2015
  • Employee

Suggestions for improvement

  • Pay for performance. Communication, clearer direction from senior mgmt. High stake projects should not be managed by only entry level/supervisory positions. Lack of internal programmers. Relying on 3rd party businesses and having to reinvent the wheel constantly.
  • Increase paid time off. Provide assistance from upper mgmt and/oe additional resources for large long term business changing projects

What I like about the company

Diversity. Work is interesting

What I dislike about the company

Constant need to CYA

Company Culture
4.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Service Link/LoanCare
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    n/a
  • Position
    Others
  • Department
    Finance

The following perks were offered to me

Employee events is offered

Other company profiles

Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (3)
    100%
    Subpar (0)
    0%
    2.61
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Service Link/LoanCare
2.61
3 reviews

Industry average (Other Industries)
3.26
150,589 reviews

kununu average
3.30
2,659,000 reviews