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SERVICENOW, INC.:What's it like to work here?

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Reviews for SERVICENOW, INC.

Review factors

Feel-Good Factor

Company Culture
3.45
Support from management
3.27
Teamwork
3.50
Freedom to work independently
3.30
Internal Communication
3.10
Office / Work Environment
3.00
Environmental Friendliness
2.50
Work-Life Balance
3.33
Challenging Work
3.22
Inclusive / Diverse
3.40

Career factor

Gender Equality
3.40
Attitude towards older colleagues
3.10
Career Development
3.10
Overall compensation for your work
3.90
Company Image
3.80
Job Security
3.11
Handicapped Accessibility
3.50
Workplace Safety
3.57
Benefits

The following benefits are offered

Flex. working hours in 3 of 11 reviews Parking in 4 of 11 reviews Easy access to public transportation in 3 of 11 reviews Stock or equity options in 5 of 11 reviews 401(k) in 5 of 11 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 4 of 11 reviews Desirable office location in 3 of 11 reviews Tuition assistance in 2 of 11 reviews Paid Parental Leave in 2 of 11 reviews No defined contribution company match/employer 401(k) match Flexible spending account in 3 of 11 reviews Paid time off in 5 of 11 reviews Healthcare (including vision and dental) in 6 of 11 reviews Relocation allowance in 2 of 11 reviews Life insurance in 5 of 11 reviews

The following perks are offered

On site cafeteria in 4 of 11 reviews Free (company provided) Meals in 3 of 11 reviews Health and wellness programs in 5 of 11 reviews Employee discounts in 4 of 11 reviews Vehicle allowance in 1 of 11 reviews Employee events in 4 of 11 reviews Pet friendly/Pets allowed in 2 of 11 reviews Fitness center on site in 4 of 11 reviews Free Snacks/Drinks in 4 of 11 reviews
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Reviews

Suggestions for improvement

  • I don't have any improvements to suggest.

What I like about the company

I saw one employee who experienced a life threatening illness and the care and support the company gave her was so heart warming. It made me proud of the company I worked for and it felt comforting that if I ever had to deal with something like that my company would support me. This has made me even more loyal to the company.

What I dislike about the company

I cannot think of anything that I disapprove of.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    SERVICENOW, INC.
  • City
    Vienna
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
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Suggestions for improvement

  • i would hire less interns and the ones they do hire should be the very best so we can grow as a company

What I like about the company

i like everyone there including my boss who is always very expressive when it comes to how she wants us to do stuff and that helps me stay on task

What I dislike about the company

i don’t always like the new interns sometimes they hire too many

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    servicenow
  • City
    Brea
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I cannot think of anything to suggest since I am very happy with the company.

What I like about the company

Management is very supportive of it's employees and really stands behind them. They also stand behind their employees in times of health issues beyond what I would have ever expected. I have seen it with another employee and it really made me feel good about them helping an employee in a time of extreme need.

What I dislike about the company

Nothing that I can't think of. This is my favorite company that I have ever worked for.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    SERVICENOW, INC.
  • City
    Vienna
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 16.Jan 2018
  • Employee

Inclusive / Diverse

The IT department are all Indians because the CIO is an Indian. So if you are a non-Indian, good luck.

Suggestions for improvement

  • The IT and HR departments know nothing about talent management. So if you are a top performance who wants to do better they don't have a career development plan for you.

What I dislike about the company

I have been working in the bay area for many years and served different companies with top performance and excellent services. This is the worst company I have ever worked for.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive / Diverse
1.00
  • Company
    Servicenow Inc
  • City
    Kirkland
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT
  • 26.Dec 2017
  • Employee

Suggestions for improvement

  • More transparent senior management.

What I like about the company

Great team environment. Close knit office.

What I dislike about the company

Advancement is sometimes unclear.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Servicenow Inc.
  • City
    San Diego
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 20.Dec 2017
  • Employee

Company Culture

Culture is good, but seems like an old boy's club. Unless you are part of the old boy's club, dealing with the various attitudes can be challenging.

Support from management

Little to no support from management on issues and or escalations.

Teamwork

Some teams are really a team and others are clearly not.

Freedom to work independently

very little

Internal Communication

Could be better.

Gender Equality

a bit better

Attitude towards older colleagues

very cut throat environment and team members that reported to me, were gunning for my position and undermining what I was trying to get done.

Career Development

wasn't there long enough to have any career development

Overall compensation for your work

very competitive with market

Office / Work Environment

ok.

Environmental Friendliness

not bad here

Work-Life Balance

Too much work and all of it needs to be done and delivered ASAP.

Company Image

ok from a facade standpoint.

Job Security

very little, since people are out to get you behind your back.

Handicapped Accessibility

good.

Workplace Safety

good.

Challenging Work

very challenging and too many cooks and opinions that had no idea on deliverables

Inclusive / Diverse

Didn't feel it.

What I dislike about the company

Very negative and cut throat

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SERVICENOW, INC.
  • City
    Santa Clara
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 17.Mar 2017
  • Employee

Suggestions for improvement

  • better career growth opportunities and leadership potential

What I like about the company

Close to home and the commute is manageable

Company Culture
2.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    SERVICENOW, INC.
  • City
    Santa Clara
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 08.Dec 2016
  • Employee

Sales

1.92

Company Culture

Intense, focused on hyper growth, not about employee well being

Support from management

Little, if any, career development/advancement opportunities

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    SERVICENOW, INC.
  • City
    Santa Clara
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered
  • 17.Mar 2016
  • Employee

Company Culture

Work hard, play hard type of culture. Everyone is always ready and willing to help out team mates.

Support from management

My supervisor was outstanding. I worked in Professional Services reporting to a director. He was really great at conflict resolution. Involved his team a good amount in decision making. Our targets were reasonable.

Overall compensation for your work

This company pays very well. And rewards it's top performers very nicely through cash and stock bonuses.

Suggestions for improvement

  • Nothing at this time.

What I like about the company

The team oriented culture, the pay, and of course the free CHOCOLATE!

What I dislike about the company

Nothing. It really was an amazing company to work at!

Company Culture
5.00
Support from management
5.00
Overall compensation for your work
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    Servicenow Inc
  • City
    Kirkland
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 21.Dec 2017
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    SERVICENOW, INC.
  • City
    Santa Clara
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT