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SHEPPARD PRATT HEALTH SYSTEM, 
INC.
Reviews

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18 reviews from employees

kununu Score: 3.3Recommendation: 59%
Breakdown

18 employees rated this employer with an average of 3.3 points on a scale from 1 to 5.

10 employees recommended the employer in their reviews. The employer was not recommended in 7 reviews.

I have considered quitting more times than I can count and I have seen more people leave here than any other job

2.4
Not recommended
EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD at the time of review.

What I like

I love what I do and you do feel like you are making a difference in peoples life. I have made some good friends working here. I have learned a lot in my field while working here and it is a great stepping stone job for my career

What I dislike

The way they treat their employees. As an employee you feel like a number, like you are easily replaceable which you are. They do not value their employees. You feel scared to go to HR or really tell them how you feel. I have been a part of many improvement committees for the company for us to give our opinion but they never listen and nothing changes for the better, in fact normally they do what we tell them not to do and it gets worse. It is a revolving door of employees. You do not get paid enough to do what we do. The cafeteria is not open at all times therefore if you cant get there in the window then you are s.o.l. It is an exhausting job and I have been injured there several times

Suggestions for improvement

I forgot to put in the last one that I have been the victim of workplace bullying several times. But I would first start with raises, we do not make enough to live. Next, I wish they would be more flexible with the schedule and worked with peoples schedules and that we got them farther in advanced. They need to do more things that show they appreciate their employees.

Company Culture

The culture here is you as an emplyee are a number and you are replaceable

Company Image

I know im doing good work but would never recommend pople work here

Work-Life Balance

They expect you to wrk your life around the job and are terrible with working with people who need special schedules for school and such

Career Development

There are not many growth opportunities

Handicapped Accessibility

There are elevators but if they go out theres nothing

Overall compensation for your work

I don not get paid enugh to survive without loans and should be making more for te nunber of responsibilities

Inclusive / Diverse

They say they listen and form committees but nothing changes

Environmental Friendliness

we have been asking them to start recycling they do not

Workplace Safety

they try but i have been injured several ties as do a lot of employees

Teamwork

They encourage it but do not display it therefore employes dont do it, a lot of gossip and bullying

Attitude towards older colleagues

I am not sure about this

Support from management

I hate the management this box is not big enough not flexible not good at communication, rigid

Office / Work Environment

always cold

Challenging Work

I love what I do but it can be dangerous and very draining

Internal Communication

They send out a lot of emails company wide, but my personal manager is horribe with communication

Gender Equality

I have yet to see a female milieu officer and the men get paid more

Freedom to work independently

Somewhat


Job Security

Sheppard Pratt Health Systems COULD be offer a good experience with direct psychiatric care but doesn't.

2.7
Recommended
EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD at the time of review.

What I like

I don't really have a positive personal experience. I suppose things have improved for me since changing departments but truthfully, the bottom-dwellers here (MHWs) will never have great support from management, will likely always be underpaid and underappreciated, will always be thrown out and replaced at the slightest misstep no matter their legacy or loyalty to the company.

What I dislike

The payscale is atrocious here. I've been with the company 5 years, been working direct care with no write-ups, nothing below "exceeds expectations" on my annual assessments, and I still make $13-and-change an hour. Value your low level players better. They're the ones on the floor keeping things afloat. If they have something to say then listen, if multiple staff are bringing up another person's poor work ethic, look into it, if someone is trying to build themselves up in the company, support them directly. Turnover here is the same as a fast food restaurant and somehow nobody cares.

Suggestions for improvement

Better, more frequent and more supportive training. More check-ins with staff/shifts to receive feedback on how to improve morale. Higher pay or better increases than an annual 2% across the board (which can be 23 cents to some people and 2 dollars to others). Have annual reviews mean something! If a staff has consistent good scores for years, DO SOMETHING to entice them to stick around! Also include all staff/shifts in employee events. 80% of the time, night shift staff doesn't receive anything while day/evening staff get parties, catered dinners, etc.

Company Culture

Very clique-ish, upper management doesn't support lower level direct care staff, risky place of employment at times.

Company Image

Not really. I'm proud to learn about the field, proud to give back some way (due to a personal experience or two with this type of establishment and behavior).

Work-Life Balance

Before my transfer, this wasn't a thing. The hospital is constantly shortstaffed and begging for people to pick up extra shifts (or else forcing them to through mandation). My newer position has better coverage and less staff needs.

Career Development

Not unless you're one of the special chosen golden children your manager wants to fast-track to the top.

Handicapped Accessibility

Yep, not a problem, especially with it being a hospital.

Overall compensation for your work

No. Just no. You make $13 or an hour starting out without experience and for that you're on the front lines getting tackled, harassed, spit on, etc by psychotic or temperamental patients while management sits back and tells you they can't do anything else.

Inclusive / Diverse

I wouldn't say they're entirely close-minded to hearing them but I doubt they'll utilize them to make a better place of business.

Environmental Friendliness

More-so in my current position than from where I transferred.

Workplace Safety

Training to restrain an aggressive patient takes place over the course of a couple hours and refreshers are once every two or so years.

Teamwork

Encourages? Maybe. But nobody capable of change keeps an eye on the staff who sit around not working for hours or days on end despite multple testimonies from multiple coworkers.

Attitude towards older colleagues

Much of the veteran, upper management staff has been getting pushed out the door since new CEO entered the company a couple years ago.

Support from management

Only once in awhile.

Office / Work Environment

Sometimes in summer the air conditioning dies for a couple days, and night shift usually doesn't have the temp adjusted for their hours of work.

Challenging Work

My stress has greatly decreased since a change in department/leadership. I oversee a semi-independent living house as part of a voluntary program through SPHS, place orders, moderate client mood stability, general oversight.

Job Security

My current manager is very understanding of my experience and disposition at work. I feel I can trust him with concerns and can have a bad day without jeopardizing my employment.

Internal Communication

I send a lot of information up the ladder but information rarely ever gets sent back down.

Gender Equality

There are lots of women in higher positions of power. As long as they put on a good face and defend the company at the expense of their lower-level employees.

Freedom to work independently

Considering I'm the only one working my shift with eight clients, I guess so.

I love working for this company!

4.5
Recommended
EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD at the time of review.

What I like

I love making a difference in the lives of others.

What I dislike

Pay could be higher , but this is typical of all helping type professions

Suggestions for improvement

Work life balance could be enhanced by having more flexibility in scheduling.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoyed it but management was terrible and nobody actually cared about the patients.

2.4
Recommended
Former EmployeeWorked at SHEPPARD PRATT HEALTH SYSTEM, INC. in Ellicott City, MD.

What I like

My coworkers on the floor were like family and I loved working with the patients.

What I dislike

The management sucks and is soulless

Suggestions for improvement

Pay mental health workers and staff nurses more, make patient care a priority, better training for staff, more empathy


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Overall good experience. Enjoyed working with a variety of patients.

4.1
Recommended
Former EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD.

What I like

Enjoyed working with a talented group of therapists

What I dislike

Directors of programs have a lot of authority and aren’t the best collaborators

Suggestions for improvement

Better communication between management and employees.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Under paid very poor admission at the Jefferson School in Jefferson MD

2.0
Not recommended
EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD at the time of review.

What I like

Working with children is very rewarding

What I dislike

No leaderships

Suggestions for improvement

As a former supervisor and manager they need to up pay wages for the work that is being done


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

worst company to work for. they dont care about their staff and they are not supportive.

1.7
Not recommended
EmployeeWorked at SHEPPARD PRATT HEALTH SYSTEM, INC. in Baltimore, MD at the time of review.

What I like

there were no positive personal experiences. i will never work for this company again.

What I dislike

all of it. it was a miserable place to work for. the turnover rate is incredidly high.

Suggestions for improvement

Management. Show staff support anf offer better scheduling


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Itis a great job in the mental health field

5.0
Recommended
EmployeeWorked at Sheppard Pratt Health System, Inc. in Towson, MD at the time of review.

What I like

They gave me a raise very quickly

What I dislike

The mental health field doesnt pay a lot

Suggestions for improvement

Pay employees more money. We deserve it


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Try to get an understanding of the culture of the work place and opportunity for advancement

3.1
Not recommended
EmployeeWorked at SHEPPARD PRATT HEALTH SYSTEM, INC. in Baltimore, MD at the time of review.

What I like

I like the flexible hours and work space

What I dislike

There is no opportunity for advancement unless you are in the C suite. It’s unfair.

Suggestions for improvement

Stop wasting money on expensive furniture and remodels. Instead, provide raises and promotions to lower level staff.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The company has a new CEO. People are dropping left and right and nobody feels safe with their jobs.

3.1
Not recommended
EmployeeWorked at SHEPPARD PRATT HEALTH SYSTEM, INC. in Baltimore, MD at the time of review.

What I like

Occasional 2% increase, but still doesn’t help

What I dislike

No room for growth unless you know somebody.

Suggestions for improvement

Better culture and a CEO that’s more honest and transparent.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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