The corporation is out of touch with its theaters and customers. The culture is very divided and causes decreased productivity and frustration.
Support from management
Management gives you an unrealistic budget to work with. They allow the theaters to use very little employees versus the number of patrons coming in. Those long lines... budgeting.
You have to be able to work well with others you are basically sharing your job with other people. If everyone doesn't work together nothing gets done. Sometimes it works sometimes it doesn't.
Freedom to work independently
The company does not foster an autonomous environment.
Top down communication is horrible. Usually through a chain of emails information is sent through, if one link in that chain misses an email important information falls through.
There are both women and men in management. The men are usually paid more than the women. I don't know why,
Attitude towards older colleagues
The company does hire older workers. Many of the theaters hire retirees and they enjoy it, usually as ushers or cashiers. I have seen Managers retire from the company and while they have a good long career the company does not acknowledge their service.
There is little or no career development within the area of theater management it is very stagnant.
Overall compensation for your work
Managers are fairly compensated for their work. they are provided with a good weekly salary as well as insuranse, paid time off, a pension, 401k with match, life insurance etc. They recently started capping Manager salaries so I'm not sure how this affects this.
Office / Work Environment
Many of the theaters are antiquated. Unless you work in a newer theater you are presented with maintenance problems. Many of the theaters are moldy with unhealthy air. The equipment can be loud. Some technology is kept up to date while other parts, like sound upgrades, are not.
There is no recycling project in place unless it is required by law. The theaters have an energy management system for lighting and HVAC but this is to save money not for environmental purposes.
This company does not value work life balance for its theater managers or employees. Management is given time off but is rarely allowed to use it. The hours are long and consist of nights weekends and holidays. One double shift is required of all SALARIED Managers.
It is very disheartening to work hard for a company only to not have them support their community and their customers. The have a great customer base but push them away with declining quality and increased prices. It is very frustrating to work under these conditions.
For a long time I believe managers felt their job was stable. More recently, the company has been closing theaters, firing and laying people off. The term "witch hunt" is often used when they fire a Manager. They will investigate to find something wrong so they can fire them. This is a more recent problem.
The facilities are accessible for patrons and some employees. It would be very hard for someone with a disability to complete the work and task required to be a Manager.
The company is very conscientious about the safety of its employees and patrons.
The work can be both challenging and repetitive.
Inclusive / Diverse
Ideas and options are not sought from theater employees. Some theaters are diverse others are not.
Suggestions for improvement
- Show that you value your employees and customers. The employees will work harder and the customers will return.
What I like about the company
They provide good benefits to Managers. Some of these benefits they extend to staff but not all.
What I dislike about the company
They are out of touch with employees and customers.