We are Sitel, part of the Acticall Sitel Group. We are one of the world’s leading outsourcing providers of customer experience management and we would like to share something with you - our promise of experience.
Experience is everything at Sitel. It’s what sets us apart from the rest. Whether we’re dealing with a simple account query or creating an entire customer management strategy, we collaborate with our clients, we share our expertise, we build trust, and create strong customer relationships; adding value through our key brand attributes: knowledge sharing, a people first culture, global strength combined with local flexibility, and operational excellence.
The nature of Sitel’s business, which is about people communicating with people, ensures the ongoing development of these portable “skills for life.”
People-first culture – Engaged associates enable outstanding customer experience. Our commitment to putting people first improves both the associate and customer experience.
Sitel is an equal opportunity employer. Our people come from many diverse work and life experiences. We offer career opportunities for those with critical core life skills. Some of these include the ability to communicate effectively, build trust, and function in a team environment.
Taking steps to create a better world for our associates and our communities.Corporate Social Responsibility (CSR) at Sitel is about demonstrating and sustaining our commitment to conducting business in a socially and environmentally responsible manner. It is a commitment that stems from our people-first culture, responsibility to our communities and values of corporate citizenship. Sitel Footprints is an encompassing CSR program that aspires to become an agent ofsocietal change in all Sitel locations around the globe.
Our primary goal is to improve the quality of life of our associates, to provide value to the business and our clients, and to contribute to the communities where we call home.
This organization serves as the umbrella program for numerous CSR projects focused on
(1) Education and Job Generation, (2) Health and Wellness, (3) Social Responsibility and (4) Environmental Conservation.