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Sleep Number by Select Comfort:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Review averages

  • 33 employees say

    Excellent (12)
    36.363636363636%
    Good (12)
    36.363636363636%
    Satisfactory (4)
    12.121212121212%
    Subpar (5)
    15.151515151515%
    3.47
  • 12 applicants say

    Excellent (7)
    58.333333333333%
    Good (1)
    8.3333333333333%
    Satisfactory (1)
    8.3333333333333%
    Subpar (3)
    25%
    3.23

Reviews for Sleep Number by Select Comfort

Reviews - What employees say

3.47 Employees say
3.23 Applicants say

Suggestions for improvement

  • Remove the $15k sales gap and reinstate performance raises.

What I like about the company

I earned a free bed within my first year.

What I dislike about the company

No performance based pay increase. You start each month $15,000 in the hole. So no commission earned on that first $15k. Goals are high so hitting bonus tiers are hard to achieve.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered
  • Company
    Sleep Number By Select Comfort
  • City
    Augusta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered
  • 31.Jan 2018
  • Employee

Company Culture

It's retail--you have to love working Holidays!

Support from management

Employees are not encouraged to help make decisions or have an active role in the direction of the company.

Teamwork

You are a "team", but everyone is out for themselves; no "team-selling" concept; a lot depends on the quality of your "up"; stores are pitted against each other as some have realistic goals to bonus and others are given impossible goals and it hurts morale--so lot's of favoritism, especially shown to female store managers by male district managers

Freedom to work independently

This depends on your definition of independently. Oh, you can run the whole store by yourself for a twelve hour day--good luck eating or going to the bathroom.

Internal Communication

Updates and emails keep you updated, as well as the good old rumor mill.

Gender Equality

If you are a female, you have a good chance of advancing--however, there is lots of physical work putting beds up and down; at trade shows company makes employees do all the set up which is a lot of physical work, which could be challenging for someone, making it unfriendly for handicapped or physically challenged individuals

Attitude towards older colleagues

Really good about hiring older ones, however, sometimes you are made fun of due to age.

Career Development

If you are interested in management, there are lots of opportunities; however, you also have to be really good at sales; they tend to promote good sellers, not good managers

Overall compensation for your work

Really depends on your store; you can work and sell the same amount as someone at another store, but if your store has no traffic or the quota is too high, your sales may be paid out at a lower percentage which doesn't seem fair

Office / Work Environment

It's retail--some stores don't have chairs to sit in for employees; break rooms are not good or comfortable; some stores only have one bathroom that you have to share with customers and employees which is inconvenient; most stores don't have a coffee pot--you have to bring your own, and they don't provide bottled water--you have to buy it and you end up giving it to customers--some of the newer stores have these amenities, but they don't compensate the stores that don't have this which makes it unfair

Environmental Friendliness

Irrelevant

Work-Life Balance

They talk a lot about work-life balance, but it is all talk--especially for store managers who are lucky to get one day off a week, let alone two.

Company Image

Innovative, state of the art technology

Job Security

Provided you can perform, you have job security--company growing not shrinking

Handicapped Accessibility

Really good as they cater to handicapped

Workplace Safety

Depends on store location; if your store is in a good area you are ok, otherwise, some areas not so good

Challenging Work

Sales quotas can be challenging--it is rewarding knowing that you are helping provide a great nights sleep

Inclusive / Diverse

Diverse opinions and ideas are NOT appreciated.

Suggestions for improvement

  • Raise hourly wage, remove minimum production before getting commission paid, or increase commission percentage; allow employees to get more than 120 hours of PTO in a year; give separate sick leave rather than using PTO

What I like about the company

Good products and continually introducing new technology

What I dislike about the company

Too much followup required to keep the customer "yours"; used to have 4 month guarantee the client was yours, however, that has changed; they ask you to keep calling customers from old lists of phone numbers no good which is non-productive; lots of nepotism and favoritism--those deserving don't get credit, while others get treated better because they are friends of someone

Company Culture
4.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered
  • Company
    SELECT COMFORT CORPORATION
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Distribution/sales

The following perks were offered to me

is offered

Suggestions for improvement

  • career pathing, have a path an employee can take for future growth

What I like about the company

Again, I've had the ability to learn new things in a variety of positions.

What I dislike about the company

there is a small circle of trust at the top level and internal promotions aren't frequent and they seem to come in waves as if they feel a need to provide a visible push

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    Sleep Number
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered is offered is offered is offered


Review averages

  • 33 employees say

    Excellent (12)
    36.363636363636%
    Good (12)
    36.363636363636%
    Satisfactory (4)
    12.121212121212%
    Subpar (5)
    15.151515151515%
    3.47
  • 12 applicants say

    Excellent (7)
    58.333333333333%
    Good (1)
    8.3333333333333%
    Satisfactory (1)
    8.3333333333333%
    Subpar (3)
    25%
    3.23

kununu score comparisons

Sleep Number by Select Comfort
3.41
45 reviews

Industry average (Consumer Goods/Grocery/Retail)
3.17
110,692 reviews

kununu average
3.28
2,611,000 reviews