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Softlayer:What's it like to work here?

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Review averages

  • 2 employees say

    Excellent (1)
    50%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.28
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for Softlayer

Reviews - What employees say

4.28 Employees say
0.00 Applicants say
  • 17.Nov 2016
  • Employee

Company Culture

Culture is fair and straight forward with an eye for the personal wishes of the individual. You wont find any 'game rooms' or pool tables, you will get a state of the art work place, ampel parking (!) and a huge international team for support. There is room for custom work hours, especially when based in the US and lets face it, IBM looks massive on the CV.

Teamwork

There is a worldwide support team ranging from T1 to T3 all on the same issues, helping each other flawlessly. New employers will get sufficient training from senior techies support is always available trough a large, international team. One of the perks of working for a large organization.

Career Development

The company is huge. Its up to you.

Overall compensation for your work

Pay is good to very good. But as always, make sure you are worth whatever your asking.

Company Image

SoftLayer/IBM is the third largest IaaS cloud. It will help the CV massively for junior, medior or senior techies.

Job Security

Does that still exist?

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Life insurance is offered
  • Company
    Softlayer, an IBM company
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered
  • 24.Oct 2016
  • Employee

Company Culture

Its changed a lot, and has lost much of itself due to which.

Support from management

Direct management was always useful and very helpful. Higher management, to the point where their names became unknown, has created frequent problems for the chain of underlings that was ill supported or poorly executed. Still probably the best you'll find around.

Teamwork

Inside Softlayer, teamwork is fantastic. Situations where no one knows how to escalate inside of ibm is a large scale problem I don't foresee being resolved.

Freedom to work independently

In most of the company, people are trusted to work by themselves and resolve issues on project or deadlines basis. However, lower levels are expected to follow wiki articles possibly written over 8 years ago to which no one knows its there from the way they can search, only by knowing the fixes or having someone tell them the places to search.

Internal Communication

To some level this worked, however this is arguably one of the biggest issues plaguing ibm as a whole.

Overall compensation for your work

While I feel I got compensated fairly, there is a number of issues around this claim. Largely, the people thinking they are compensated fairly are those who have alternative reasons to stay than money.

Work-Life Balance

Most lower management is willing to work directly between employees and hr to get work-life situations resolved.

Company Image

Not anymore. I have no helpful words here. I wish i did. I truly do. I am proud of the work I do, but to be a part of the company is not a feature to which I feel capable of being proud of.

Job Security

Lower level jobs such as SBTs are in constant fear of their jobs, while higher jobs like the networking folks or administrators can fail without this fear. This too has became more stable since ibm, however there is still a large sense of disdain throughout the company regarding this.

Handicapped Accessibility

While I'm not handicap, I do keep a close monitor to these issues. There is several ways this becomes incapable independently such as SBT roles in certain situations; however overall this is vastly more conscious about these issues than many places throughout dallas.

Challenging Work

I was.

Suggestions for improvement

  • Understand what job your underlings really do. Not what you assume they do. If someone says something or reports something but automation can't give you the same report, it's probably wrong, or the automation is inadequate for the reporting task. Spend 5 minutes, learn the tasks currently employed; then spend 5 minutes to learn what affects the new actions would have on their productivity as well as their ability to continue supporting the infrastructure. You shouldn't have to have yearly hiring freezes, you shouldn't have to have continued restructuring just to stay applicable. These are things that should be valid only when things are on top. instead, you do this at the worst times. These founding principles the company has long maintained are the only reason I have any intention towards leaving softlayer. Please, play a few rounds of chess. Battle ship even. learn what you're doing before enacting it. Not during the recovery phase from each situation.

What I like about the company

I enjoy many things about softlayer, most of which being the depth of automation, the technical skills available, and the direct management.

What I dislike about the company

The entire time employed, and most can find the same, there remains this air of inability to resolve the basic issues. By basic, I mean issues stemming from people unwilling or unable to communicate with the people most affected by a new product or service or action required by them. Instead it's dropped on them like a ball, everyone freaks out and rushes, and exposes great weaknesses to the company every time this happens. This is a daily issue throughout ibm and a (approx) bi-monthly issue on softlayer's individual side. This is a catastrophic downfall that I had hoped to point out to them one day.

Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Softlayer, an IBM company
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Review averages

  • 2 employees say

    Excellent (1)
    50%
    Good (1)
    50%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.28
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Softlayer
4.28
2 reviews

Industry average (Information Technology/Software/Software Engineering)
3.72
170,760 reviews

kununu average
3.32
2,904,000 reviews