- Southwest Airlines18.Apr 2017
Suggest that it's a happy place to work.
Support from Management
It depends on your personal goals and how well they like you if you get support.
I would say that other employees help if they can for a small fee.
Level of Autonomy
Yes and no, all calls are monitored and will be played back for your review.
Communication from direct supervisors need to improve.
Call center work environment mainly for young adults just working a job for the first time.