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3.28
  • Dec 12, 2015

Unless You're In HDQ, you don't feel the LUV

company Southwest Airlines
City Atlanta
Are you a Current or Former Employee? Former job since 2013
Position Others
Department Others

Suggestions for improvement

  • The company treats its employees at headquarters or salaried employees a lot better than the hourly employees. Instead of having all these events at headquarters for show (beating piñatas on the Tarmac), it would be nice if the out stations and Call centers could "feel the LUV" too.

I like about the employer

I like that Southwest does make an effort to reward the hardwork that the customer service employees do from time to time.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,343,000 reviews

Southwest Airlines
3.28
kununu average
3.18

This company in comparison to all other companies in its industry Tourism/hotels/hospitality  based on 20,314 reviews

Southwest Airlines
3.28
Average of Tourism/hotels/hospitality
3.11