- Speedway LLC (Enon, OH / United States)08.Dec 2016
They at first made it sound like the company is family, "your store starts to feel like your second home". The turnover rate is so high that the training of new employees never end. You soon realize that the high expectations you set gets crushed 3 months in. Its clear that everyone is overworked and underpayed. As soon as the new min wage hit Chicago I knew the worse was gonna happen. I was told by upper management to shortstaff my store. They originally came up with the brilliant plan and wanted more employees in a store working part time hours, let's say 16, than for you to have 8 full time employees. They did that to cut employee costs. Not having to pay them benefits and whatnot. Hence high turnover rate. Before having to transition I trained my employees to do a special task and made them master it. Good. But now having less employees and more full timers you'd expect for people to love and stick with the company. Nope.
Everyone now is expected to do every task. So now everyone is expected to cook, clean, wash dishes, mop, clean toilets, stock the Salesfloor, and on top of all that they still have to go into the freezer and stock up all the beverages and go outside and clean the trash bins and sweep the lot. New employees soon start to realize that this job is not for them and leave. We are asking them to do all of the above at the lowest wage possible. No wonder the turnover rate for employees has gone down the drain. They seriously need to restructure the company.
Support from Management
Heed my warning. Upper Executive management do not care for its Store Managers and CoManagers.
They play the nice card for you to do their will. You soon understand that it's all about hitting numbers and if you don't hit 1 out of the 10 you will get a write up, and their advice? Better luck next month.