- Spire Institute22.Jul 2017
While management claimed there was a "team" atmosphere, there was not. No such thing as "company culture" except for a culture lacking communication and understanding
Support from management
Expectations were never clear. Communication was lacking. Unless you were a full time employee, you were looked down upon. Any suggestions or ideas fell on deaf ears. Ideas to improve business were scoffed at.
There was little team work. One dept. head would say something different from another dept. head. No one seemed to agree on policies and procedures which leads to difficulty working as a team.
I was regularly asking for information to do my job, and often was ignored. Basic communication was rare and hard to come by.
There were women in upper management, but were family or friends of owner.
They did not encourage any further training, let alone training period! No such thing as personal development.
Overall compensation for your work
Those who were Facility Managers had increased responsibilities over the years I was there. When I started they had to open the buildings, turn on lights, heating/cooling, unlock doors, set up for sporting events. By the time I left, they also had to be custodians and clean the facilities top to bottom as well as security...with no increase in pay to compensate the extra work. Not good!
We had "recycling bins" but everyone just threw trash in instead. Also lots of food waste in the cafeteria.
My work life balance was okay. But for full time, they were expected to work over 40 hours every week!
No, I was not proud. From the beginning, it seemed like a wonderful place, but soon you discover problems in the physical buildings and in the management/ownership.
My job was stable, but they were known to fire people at will. There were many staff emails that we were told "So & so is no longer working at Spire. Please direct any questions to management."
Not really! They had handicap doors that only worked part of the time. Elevators that only worked part of the time. Gravel parking lots that made wheelchairs and walkers difficult to navigate.
At a glance..yes. But after years of working there, you see cracks in the walls, dangling wires from the cielings, worn down stair treads, leaks from the ceilings and many more issues that were never addressed.
It was challenging at first, but then at the end it was very dull and I had no regular work to keep me busy. I almost felt bad for getting paid to be there.
Inclusive / Diverse
There was a mix of men and women, but that was about it.
Suggestions for improvement
- I have wasted my breath long enough with ideas, suggestions and solutions. None were ever considered or listened to. Hence the reason I quit.
What I like about the company
What I dislike about the company
I don't have enough room. It was a good job at first, but they really do not value their employees. Also, surprisingly, they do not value their guests who are paying their salaries. Guest issues were dismissed and employees were fired in public. Lack of communication, lack of understanding. They put up a good face online and during big events, but when the wifi doesn't work, toilets are broken, vending machines are empty, programs are regularly cancelled, management scrambling to have coverage for events, hours of operation constantly changing, promises of a "completed facilities" and yet operating in unfinished (most likely illegal and unsafe) buildings, well...you get the idea. It is not managed well at all. Sad, it has such potential to be a wonderful asset.
- CompanySpire Institute
- Are you a Current or Former Employee?Former job since 2016