- Stanley Black & Decker, Inc.19.Nov 2017 (Last edit 12.Dec 2017)
Suggestions for improvement
- More options for WIN awards, better employee reviews
Great potential to be a great employer. Great benefits. Solid potential for above average compensation.
Let me start by saying that I want to love this company, however, the list of disappointments grows longer every day, with promises of improvement, and failed realization of those expectations. It all starts when you join the company, and goes downhill from there. As a CSS Consultant, I received little training during on-boarding with no defined company roadmap as to what should be learned, and when. Multiple mistakes were made at multiple levels during first 3 months as to various HR related issues, and very little accountability as to who should correct. The quoting process for consultants is complex, taking way too much time and the approval process of these quotes is even more cumbersome. The system generated pricing is way out of line with market conditions, although the company did promise to provide us greater quoting flexibility, as to pricing, but then proceeded to raise the costs to compensate. This means that even though we can get more "competitive", we must go lower in price and earn much less than before with the same offering. In my situation, expectations set during interview process were not truthful. I have observed constant failures on operations side leaving consultants in chronic "apology mode" with our customers. The list goes on, but I still hold out hope that the changes and improvements promised at the beginning of the year will come to fruition.