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Staples:What's it like to work here?

United States Industry Printing & Packaging

Staples experience report

  • 30.Mar 2019
  • Employee

In my experience with the company, it is very welcoming, willing to train, and fair to its employees.

4.39

Company Culture

You always get a few bad eggs when you work retail, but the culture in the 2 Staples locations I worked at both had very friendly atmospheres. My coworkers were all relatable and made me excited to go to work.

Support from management

With the occasional “customer is always right” situation where management has to go over my head to please a customer, I feel that I usually have their support.

Teamwork

The culture of the store I work at is very teamwork-centric. We are all under the mindset that there is a customer at the end of the line and it is our shared responsibility to make sure they are taken care of.

Freedom to work independently

Once the managers delegate employees to do tasks, they typically trust us to do our job correctly. Occasionally there is some micromanaging, but that is less common as one gets more experienced.

Internal Communication

My general manager and supervisors were good at communicating with us and challenging us to be better salespeople. I don’t feel that I had any communication with higher-ups (I.e. district management and above), and they rarely talked to us when they came into the store.

Gender Equality

As a woman in my company I have had equal opportunity for raises, promotions, and other acknowledgments. I have not seen anyone be treated differently for being a female other than being asked if a male coworker should help them lift or move something considerably large/heavy.

Attitude towards older colleagues

This is mostly based on aptitude. We have some older employees who are very capable and have equal opportunities as younger employees. We have had some older employees who are slower to learn/do who do not get offered the same opportunities simply because they are too slow to learn to complete tasks without considerable aid.

Career Development

The company likes to promote from within to qualified candidates before seeking outside applicants.

Overall compensation for your work

I get paid slightly above minimum wage, because I have more responsibility and skill. When the minimum wage increases, my wage increases the same percentage.

Office / Work Environment

Work is very comfortable. Temperature is controlled, padded foot mats provided in areas with lots of standing still, plenty of light.

Environmental Friendliness

We do have a baler for cardboard waste, but no recycling bin for paper/plastics.

Work-Life Balance

Hours tend to be fairly flexible. Shifts are never more than 8 hours, and a part time employee typically works 3-4 days a week. This leaves a considerable amount of room for a second job or free/personal time. When the store is staffed sufficiently, work schedules are fairly regular and don’t deviate much.

Company Image

I am proud to have worked with this company for 3 years because they care about their employees, allow for growth in the company, and are fair.

Job Security

Because I have worked here for a few years I feel secure in my position. But, since the store had its hours cut, I have seen some of my coworkers get let go, in the age where shopping is done more online.

Handicapped Accessibility

Our store is handicap accessible.

Workplace Safety

The store is very safe. No boxes hanging over shelves, no other hazards.

Challenging Work

Because of the department I worked in, I had to be very good at multitasking. Often times, we had multiple customers at the counter, and more than a few jobs in our queue. It is necessary in the printing department to be good at handling work under pressure.

Inclusive / Diverse

It is generally discouraged to talk about politics and religion at work, but generally everyone is accepting of other people’s lifestyles and differences.

Suggestions for improvement

  • I feel that the thing missing from the company is employees’ voices making a difference. We do have a community forum on our company hub, but I feel that the suggestions do not often get the recognition they should. If the higher tier management opened themselves up more to employee feedback, that would make this place even better to work.

What I like about the company

The most valuable things I have found in this company are that I have made personal connections with my coworkers that will last beyond my employment here, and through working in the Print & Marketing department, I have learned consulting, print production, and some graphic design skills that I can take with me into future jobs. I feel that this job was not only a way of making money, but that I actually grew my professional skill set and personal development while working here. My supervisors were always understanding, relatable, and never talked down to me.

What I dislike about the company

The main issue I have with the company is that, because it is such a large corporation, I do not feel that I have any say in decisions that are made for the company, new policies, or any other decisions that affect my work environment. When district or regional managers come in for a walk through, they spend most of their time talking to my general manager, and sometimes my supervisor. They may occasionally introduce them self to me or ask if there are any issues we are currently having, but that is the extend to which I feel that my feedback counts.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Desirable office location is offered Paid time off is offered
  • Company
    Staples
  • City
    East Portland
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered