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Star Furniture Company:What's it like to work here?

United States Industry Construction/Architecture & Planning
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Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (1)
    25%
    Subpar (2)
    50%
    2.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Star Furniture Company

Reviews - What employees say

2.67 Employees say
0.00 Applicants say
  • 26.Jul 2017
  • Employee

Company Culture

Everyone Works Well Together

Teamwork

Absolutely

Freedom to work independently

Absolutely

Internal Communication

Yes

Gender Equality

Yes

Attitude towards older colleagues

Older has advantages

Career Development

They will pay for additional training if on a plan.

Overall compensation for your work

Yes

Office / Work Environment

Internet is slow

Environmental Friendliness

No recycling

Work-Life Balance

No pressure
We can work more if we prefer.

Company Image

Yes!

Job Security

Stable if I do my work !

Handicapped Accessibility

Yes

Workplace Safety

I'm new so am not sure

Inclusive / Diverse

Makes so difference

Suggestions for improvement

  • Close at 7 or 8 pm

What I like about the company

Happy supportive company

What I dislike about the company

Working until 9 when 7 or 8 pm would be just as good

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    Star Furniture Company
  • City
    Houston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

is offered is offered is offered is offered
  • 28.Mar 2017
  • Employee

Support from management

They are not prepared to assist because of lack of sales training.

Freedom to work independently

Everything is micro managed. Do not expect to process a sale without it being reviewed. This does not prevent errors, and sales consultants are held accountable for everything.

Internal Communication

Even sale events are not communicated. Expect to hear about promotions from customers.

Career Development

This is a dead end for sales professionals. Operations mentality is more welcome.

Overall compensation for your work

Sales is paid at 5%, design and clearance center employees at 7%. This creates great friction and needless competition.

Office / Work Environment

Equipment is antiquated, and little space is set aside for sales force.

Environmental Friendliness

This company does not even recycle large amounts of cardboard generatedd at the stores.

Work-Life Balance

Per the company president, sales consultants work 7 hours per day average. Expect to work more than 200 hours per month. It is encouraged in order to generate sales.

Company Image

Company image is better than deserved, largely due to attractive buildings

Job Security

Relax, if you can survive on the minimum, they will keep you forever.

Handicapped Accessibility

Most buildings are ADA deigned, but it is miserable for the disabled to try to get through the overcrowded showrooms.

Workplace Safety

MSDS sheets never displayed, exits blocked by furniture, stairwells ussed for storage. It would be a nightmare in the event of fire.

Inclusive / Diverse

Sales hiring is very diverse. With one notable exception, do not expect to see people of color in management or corporate office positions.

Suggestions for improvement

  • Take a hard look at retailers who are succeeding. Have and independent company survey sales people to learn why 1) many of the best do not stay, 2) local industry professionals avoid the company. Always, always conduct exit interviews.

What I like about the company

Offers direct deposit, always pays on time.

What I dislike about the company

The culture is stagnant. It is very difficult to make sales, and more difficult to resolve issues that are the result of merchandise. Scheduling is arbitrary, some people unable to secure a regular schedule. Many "mandatory" days in addition to expected holidays. Managers very protective of their time, but indifferent to employees. Basically and abusive culture.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered
  • Company
    Star Furniture Company
  • City
    Houston
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

is offered is offered
  • 07.Feb 2017
  • Employee

Company Culture

Arrogant, repressive

Support from management

Leadership is handicapped. Most know only Star culture and are not well informed about the industry.

Teamwork

Little teamwork is expected in sales, but management pits sales against each other.

Freedom to work independently

Nothing is done without specific approval and review.

Internal Communication

Information on sale events is seldom shared with the staff. The customer often knows before the sales person.

Office / Work Environment

Consultant work area is embarrassing. Filthy and insecure.

Environmental Friendliness

Not even packaging is recycled. :(

Work-Life Balance

Regardless of what is stated expect to work earlier and later than posted with very little notice, but do not expect customers during expanded times, it doesn't happen, Also plan for an extra 30 minutes each morning to clean the store,

Job Security

You're safe if you can sell and put up with the culture. Management begs for referrals, there are always ad running, and sign on bonuses. If you can tolerate the culture, you can stay.

Handicapped Accessibility

Most locations have only customer accessibility. In addition showrooms are so tight that it is difficult to navigate in a wheelchair or motorized appliance.

Workplace Safety

They do encourage safety, specifically not carrying workman's compensation.

Challenging Work

It is challenging to sell anywhere, but more so here. Bonus factor: Once sold, service complaints are laid back at the consultant.

Inclusive / Diverse

The company hires all, and can point to examples, but do not expect any real advancement.

Suggestions for improvement

  • Ask the employees why they leave. No surveys have been done in the last 8 years, and there should always be exit interviews...unless you just don't want to know.

What I like about the company

Paid when stated.

What I dislike about the company

The culture is slanted.

Company Culture
1.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

is offered is offered is offered is offered
  • Company
    Star Furniture Company
  • City
    Houston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

is offered is offered

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Review averages

  • 4 employees say

    Excellent (1)
    25%
    Good (0)
    0%
    Satisfactory (1)
    25%
    Subpar (2)
    50%
    2.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Star Furniture Company
2.67
4 reviews

Industry average (Construction/Architecture & Planning)
3.23
42,769 reviews

kununu average
3.28
2,611,000 reviews