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Star Tek:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 60 employees say

    Excellent (23)
    38.333333333333%
    Good (13)
    21.666666666667%
    Satisfactory (10)
    16.666666666667%
    Subpar (14)
    23.333333333333%
    3.20
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.67

Reviews for Star Tek

Reviews - What employees say

3.20 Employees say
2.67 Applicants say

Suggestions for improvement

  • I can't think of any improvements because, I don't think they would make any improvements.

What I like about the company

Supervisor participation depending, you could have a drawing for prizes; depending upon attendance. Award Ceremonies. Birthday celebration every month, only for those who had a birthday that month. Recruitment bonuses. Sales bonuses. Survey bonuses. Some supervisors went above and beyond to help you.

What I dislike about the company

Having to use break minutes, or wait until your break is unhealthy. That's why so many people left on a stretcher. It was hot and, they weren't staying hydrated because they knew they had to hold it or use break minutes. The training we recieved was to short, trying to pack 10 weeks into 5 was a bad idea. The help we were told would be there, was not there.

Company Culture
3.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
3.00
  • Company
    Startek
  • City
    Hamilton
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 03.Jul 2018
  • Employee

Company Culture

People were friendly and acted professionally. Company worked with people with issues around attendance. The people were encouraging and everyone helped each other

Support from management

Management made an effort to keep on track with employee performance and assisted with needs for more training.

Teamwork

People from the folks on administration, managers, and coworkers helped each other with both work issues and personal issues.

Freedom to work independently

Managers only talked to agents when performance was not up to par but did not micromanage.

Internal Communication

Communication was for the most part great. There were times it did become unclear as to what expectations were

Attitude towards older colleagues

No obvious age discrimination and a respect for people of all ages.

Career Development

People were hired from within for different projects and when the company was about to close provided resources for helping people with finding work. They offeted training and oppertunities for increasing knowledge

Overall compensation for your work

Pay was low for the type of work performed

Office / Work Environment

Everyone was friendly and kept things interesting but made sure to discourage any form of harassment.

Work-Life Balance

They mostly kept mandatory overtime requests to a minimum and attempted to have all meetings and training during work hours.

Inclusive / Diverse

There was an obvious bias towards those who were transgender.

Suggestions for improvement

  • None

What I like about the company

People were friendly and positive. They encouraged fun and learning.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Startek, Inc.
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 08.Jun 2018
  • Employee

Not Great

4.41

Company Culture

The people at Startek were encouraging and very willing to work with their employees. They made sure to help people feel like they were important but some improvement was needed when it came to certain individuals.

Internal Communication

They were grest about letting people know about changes in the company but could have been better about explaining about new job oppertunities.

Work-Life Balance

The company seemed to not be as strict as other companies about needing to miss time at work for emergencies, illnesses, etc. They were flexible and took the time to listen before acting.

Suggestions for improvement

  • They could improve on dealing with individuals in the LGBT community and when it came to ensuring that they did their part when it came to pay.

What I like about the company

They were encouraging and promoted people within the company for new projects. The people were friendly and were always ready to help with anything.

What I dislike about the company

The biggest thing I didnt like was that they were not good at making sure that they were following IRS rules and other policies.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Startek, Inc.
  • City
    Colorado Springs
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

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Review averages

  • 60 employees say

    Excellent (23)
    38.333333333333%
    Good (13)
    21.666666666667%
    Satisfactory (10)
    16.666666666667%
    Subpar (14)
    23.333333333333%
    3.20
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.67

kununu score comparisons

Star Tek
3.19
61 reviews

Industry average (Service and Support)
3.25
87,921 reviews

kununu average
3.33
3,038,000 reviews